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March 2024 by Brenda Leischner
I have never had a problem with running out of propane. Drivers are always courteous and professional. Sometimes there's a problem with new drivers thinking the gate to my fence is locked even though they have instructions stating in their log to go to second gate on MY ADDRESS which is never locked just looks that way. The confusion is understandable as there are four gates across the front of the property but two separate addresses. They need only be concerned with the two gates on MY ADDRESS but your service is so much more dependable than others I have had and I have especially appreciated that when I was working. Keep up the good work.
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March 2024 by Shumei Lee
Deliver the propane earlier before promised time.
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March 2024 by Kathy Martinez
Good service. Phone reps could be betterSeemsAfter Covid one works at the center.
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December 2023 by Ashleigh Trahan
Absolutely horrible. We placed an order on 12/14 for propane and we were told we would have it by 12/21. I called on 12/21 and was told that it was the last day of the delivery window and that we were not on the schedule. Spoke to several different representatives and a supervisor who all told me that they had no way of taking with dispatch and all they could do was send them a message and wait. On 12/21 at 5pm I was told we would get propane on 12/22. On the website it said we would have propane by 1:42pm. At 2:30 pm I called again because no one had shown and the representatives told me that there were no supervisors available and no way to communicate with dispatch and that hopefully someone would show up today. Finally at almost 3pm someone showed up. Absolutely pathetic. Horrible service. We will not use them again and I will recommend everyone stay away from them.
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February 2023 by Michelle Rollins
I have had a gas leak for the past 3 days and cannot get anyone to call me back. The local Augusta number is disconnected. The woman answering the corporate number, Brittany W, says the only thing that can be done is wait for a manager to call me back. THREE DAYS WITH A GAS LEAK AND NO ACTION
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October 2022 by william ford
Great customer service, delivery person, one of the best.
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July 2022 by GARY TAM
Ordered my yearly supply of propane. Got a great price for the gas and it was delivered to my house on the day they stated it would arrive. Driver was very polite and had job completed in no time.
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October 2021 by Tim Sheppard
Great job! Will be back again.
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December 2017 by Tina Shaw
Good customer service, delivery dates are done within dates provided.
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December 2017 by Will S
Quick service, reasonable prices and extremely friendly and pleasant staff. Will definitely be back when I need my tank refilled.
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November 2017 by Tommy Carter
Great company to do business with. The people I've dealt with have all been friendly, polite, courteous and helpful. Never had a problem of any kind. I really like their auto fill program. They service the tank on a regular basis without me having to call them, send me a statement by email and I pay them.
