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March 2024 by sema enginsoy
They explaine them selves very well .. we have to say thank you..
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February 2024 by Coffee Snob
Their customer service is nonexistent. They lie. I banked with them for many years and finally moved all my accounts. We had fraud on our account and they treated us like criminals. Stay away.
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February 2024 by Suseela Yalamarthy
Poorly operated bank. 1)Off shore call center repeatedly told me to go to my local branch for establishing a business relationship in Augusta, Georgia. 2) Finally connected with the local branch who told me all their commercial lenders are in Atlanta and they will call back within 1-2 business days. I called several other lenders in the area. Their process seems to be more direct, without going through so many intermediaries.
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September 2023 by Claire Elisabeth Elliott
I LOVE this bank! It truly is a bank of the people… I can’t believe I didn’t open one of the FREE checking accounts here sooner. Our banker, Jovan, really has our back… how utterly refreshing! My official notice: Fifth Third Bank is MY money’s PERMANENT home residence.
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September 2023 by Gindy Womack
I love Ms Donna she has been so helpful.
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June 2023 by James O'Neal
Monique and her coworkers actually care about their customers!
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May 2023 by Manuel Podesta
Their app doesn’t work 75% of the time and opening an account was so complicated. I couldn’t create an online account without my account number, which was never supplied to me. When I finally was able to make it into the store to get my account number and then give it to my employer for direct deposits, my account was closed due to inactivity.
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February 2023 by Pamela Randolph
No problem with this bank until I needed to deposit a check in the Peach Orchard branch. With the exception of the teller I initially encountered, the other ladies were rude and offered no help. This was a check from my JOB and they wanted to put it on hold and refused to call the number in the check to verify it. Took it to another bank, no issue. Closing my account asap!
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October 2022 by Megan Carter
So apparently my four year old needs to be on my bank account for me to cash a check made out to me as her legal guardian. Literally says paid to the order of the legal guardian of my four year old. And I needed my birth certificate and Social security card to cash a check at the bank I bank with ??? these ppl are not right in the head
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May 2022 by Marley Peace
So apparently my four year old needs to be on my bank account for me to cash a check made out to me as her legal guardian. Literally says paid to the order of the legal guardian of my four year old. And I needed my birth certificate and Social security card to cash a check at the bank I bank with ??? these ppl are not right in the head
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September 2021 by Susan Poole Duffey
It is a horrible bank ..!!
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September 2021 by Jen Tsukinata
Bankers here are top notch. Friendly, courteous, and professional
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February 2021 by Thomas Coleman
Deposited my second check with this bank and was told the funds would be available in 24 hrs, that was Thursday. Friday the card worked had money that morning then all of a sudden I looked at my balance and was in the negative and put a hold on my deposit. Since this was my second check they said there's nothing they could do to take a 10 day hold off of it even though the check cleared. So they cleared the money,let me use the card and then put a 10 day hold and everything we used it for they put me in the negative and charged me. I called and there's no reason they can give me of why someone at the branch put a hold on it. So now I have to go till Thursday with only the cash I have in my pocket. Wont be depositing any more money into this bank. I'll let em cash it but won't put a dime in this loan shark bank
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November 2020 by Cory Corato Bernacchi
I made appointment and and got there and sat outside for 20 mins on the phone so they can figure out who or what the appointment was about. When I said you know how bad this looks, she started screaming at me that she's trying to help.I hung up.And drove off.What a joke of operation. No coordination customer service is awful .If it's like that . I can see how the future holds
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November 2020 by Victoria Hardin
Every time I go into the bank, the "bankers", customer service people, act as though the last thing they want to do is assist me. I, a 50 something African American woman, could use a more unflattering word or phrase to describe my experiences, but I will leave it as poor customer service. I'll try another local branch next time. Perhaps another bank.