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February 2024 by Alan G.
I called for days to no response. The website said they had a game. Drove 40 mins game was not there. Associates doing nothing. Walked outside and called again. Heard the phone ring and watched them not move to get it. Horrible people and GameStop doesn't give a shit. Nothing is updated and people waste their time coming up there. Going digital hope GameStop shuts down soon like blockbuster.
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January 2024 by baduizm erykah
I screamed BT I'm in love ???? ??????
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January 2024 by Arthur Griffin
The sales associate was very knowledgeable and helpful.
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November 2023 by Charena Hill
Stopped in this evening with questions and Johnny was a great help! He showed me what I needed and gave suggestions on games for my systems. I appreciate the help and not being brushed off. I will definitely visit this location again.
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November 2023 by Cody Cochran
Friendly employees, easy to shop, overall a good time
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October 2023 by Kimi Bufford
Non-stop bad experiences. Showed up a couple of weeks ago to find a piece of paper taped to the door that said "back in 30 minutes" which who knows when that was put up but the store was clearly supposed to be opened but no one would answer the phone either. Go in today and right in the middle of checking out the cashier's friend comes in and so the cashier just walks off to start talking to him and the other employee just goes "well I'm on break" and leaves so I left as well without being able to purchase anything. And on average they're rude and unwilling to help.
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September 2023 by Shatandra Mitchell
Attempted to stop in to buy a game at 8pm. Store hours state they close at 9pm. Sign on the door states staff is gone and won't be back until 8:30pm.
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August 2023 by Stephanie Cribb
I was going to buy a PS4, but the store closed 25 minutes early. Store hours say 9:00pm but obviously not.
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July 2023 by Jarrod Humphries
Wished they had more of selection of things other than funko pops and anime toys. If you are a gamer they have lots of variety. Prices are sometimes kinda high. But the people that work here are friendly and very customer service oriented.
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May 2023 by Ron G
My first time at this location while visiting family. I couldn't find some items I was looking for and staff kind of ignored me as I tried to get their attention for assistance. I left.
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April 2023 by Adam Ferguson
Went in with an older gift card which said account expired. The employee just kept saying “I don’t know” and “nothing I can do”, “I guess they expire (which they don’t). She didn’t even suggest customer services. A terrible inept employee. Do not give this location business. I’ll just stick with aAmazon and Bestbuy for games.
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April 2023 by april “aprilbeautylife”
We enjoy looking through the sales.My son found a controller that he wanted.
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January 2023 by Nina Riddick
The manager took time away from the constant flow of holiday shoppers, to push my order through a little early. He saved me an hour trip both ways.
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January 2023 by April (Jasmine)
I stopped here on the way to pick up my son from his dad’s. I was able to purchase the game I was looking for from this store because it was the only store from Charleston to Alabama that had it! I was extremely satisfied with the level of service I received from the employees that day.
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December 2022 by Angela Evans
As far as the Augusta area goes, this is the best Gamestop. It has the most variety of products including figurines and novelties, and the staff is actually polite and helpful here. The Gamestop on Deans Bridge Road, they frequently show things in stock online and do not have them, ignore you while you are standing at the counter waiting even when no one else is in the store, and seem to have issues with their register a lot like their "trades not working" or points not being applied to your PowerUp rewards account for your purchases. Never any issues like this at this location so it's worth a bit of an extra drive to go here. Store pick-up orders are fast, trade in values are accurate with what is shown online, nothing to really complain about based off of my experiences when I have shopped at this location.
