“Excellent customer service!!! I purchased a folding chair online and shortly after purchasing it I realized I forgot to enter the discount code. Over the next few minutes she processed my order and credited my account. It was only a few dollars but the gesture and the impact was huge. By the time my transaction was complete I had made two new friends in the customer service department and I felt really good about my purchase and about dealing with Bass Pro Shop. Job well done ladies. Thank you.”
“Second time conducting business with this location. I find Mr. Fishman to be very genial, generous and informative. I absolutely do not understand all the negative, hateful reviews. I will continue to buy from him whenever I can.”
“The parts I received was not the parts I ordered, but Susan made it right. This is a small company, so they are not always able to respond to emails right away, but have patience and they will take care of you. Good prices. Thanks again”
“Service here isn't just friendly and courteous. It's also about knowledgeable staff that seem sincerely dedicated to making sure you're satisfied with your well informed purchase. Always service with a smile.”