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March 2025 by Robert Parker
Love the locker pick-up for orders. Quick in and out. Larry in tools gives great customer service.
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March 2025 by Dona Hamlin
Good selection a little hard to find help on cabinets tho
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March 2025 by angela williams
Store associates aren't helpful or professional. They use third party delivery service that's not dependable and lowes doesn't communicate with them adequately. So if there is a discrepancy with your delivery no one takes responsibility for the inconvenience. The prices aren't as low as they used to be.
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February 2025 by John Petraskiewchz
Can't get anybody on phone and lumber was to be delivered 24jan no call no text bad customer service
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February 2025 by Jesse T
They have what you need.
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January 2025 by Debbie Brooks
They need more open registers on a Saturday. I waited in line for about 15 minutes.
There is a good variety of products. It would be helpful if there was a map & directory near the entrance to see what isle you can find what your shopping for (like at the mall).
There were a few times when floor staff were standing by themselves and they could have offered assistance.
Overall a good store though.
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January 2025 by Paul Glosson jr
2 self checkout registers open or working, with a line of about 8- 10 customers. Hard to find help because half the employees standing around talking or on their cellphone.
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January 2025 by Elizabeth Brooks
Went to get some braces for a bed had my daughter with and she left her wallet and airpods by the lumber and I tried to go 5 minutes after they closed knocked on the door just to let them know what color it was and nothing but rude and attitude
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December 2024 by Alvetia Watkins
I'm not a fan of self checkout. They need to have more actual registers open. Some of the staff are nice and helpful
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December 2024 by Maya Alex
I used curbside pick up. It worked fine and Khalil was very helpful. My only concern was one of my items won't be available for a week and I wish that was more clear? Prominent? In the text.
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December 2024 by Donell Walker
Really wish that someone would actually pick up the phone when I call.
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December 2024 by Joshua Livingston
Why have a website with locations of products if they don't match. Why have workers if all of them can't help or just stand around doing nothing. Why is there equipment blocking aisles with no one on them or close by.
In my opinion this Lowes should close and a Home Depot be put in its place.
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December 2024 by andrew simpson
I’m a local contractor and was at the North Augusta Lowe’s.the associate told me that someone was trying to charge my account that Associate and store abided by company policy and procedure. But this peach Orchard Road store allowed someone to purchase $3500 of materials using my company phone number and address as identification. This store has the suspect on camera and Can identify him, but will not allow me or RCSO officer to see the footage. Please be aware that this Lowe’s and all Lowe’s do not take liability for someone coming in and stealing your identity. Furthermore, the store manager refused to talk to me and I was hung up on three times just trying to communicate
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December 2024 by JOHN MCMULLAN SR
It's very annoying when you lose a receipt, and Lowes will not honor your purchase.
They are taking out their thefts on everyone now by not offering ANY returns without receipt, I can say i understand because many people will lose receipts and we are not the ones that cause them problems.
They will not get my business anymore.
* Futhermore, the crazy part the cashier ask me today, do you want your receipt? Wow!?
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December 2024 by Lisa Lops
Poorly managed store. Neither customer service nor curbside pick up answer the phone. I actually called both at the same time and let it ring for 30 minutes. No answer. I walked into the store phone in hand. 3 employees who work at the return / pick up desk were just standing around, chatting, not bothered by the ringing phone.
This store needs management change. To difficult to deal with. Not recommended. If you can, shop somewhere else.
Michael Lops
