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November 2025 by David Comer
Took my truck in for analysis of a problem and received prompt attention and a very efficient and timely resolution of the issue! Steve and the service department were excellent and I would strongly recommend them!
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November 2025 by Julie Redd
We recently had the pleasure of purchasing two vehicles from Master Buick GMC and couldn’t be happier with the experience! From start to finish the process for both was smooth, transparent and genuinely enjoyable. Will, Wade and Logan made the first experience so great we went back 2 months later to purchase another. If you are in the market for a new or used car I wholeheartedly recommend visiting Master Buick GMC. Ask for new car salesman Wade Howard, you won’t regret it!
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November 2025 by Ashley Mooney
Did a great job with our Suburban.
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November 2025 by Tapelra Mcbride
Masters Buick GMC, from the beginning has taken care of my vehicle needs as well as myself, I'm forever a customer, I love how they do business, always going above and beyond , thanks guys for all that you do
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November 2025 by Alan Boyd
I've had great experiences with the service department of this dealership. Service Manager, Gavin Hyatt, has always been very professional and responsive to my needs. It's comforting knowing that if my GMC truck has service needs, I have a reliable and professional group of folks to turn to.
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November 2025 by Whatnot Adventures
Our sales rep, Wayne, was absolutely fantastic! He was polite, friendly, very knowledgeable and able to answer our questions. He made our time there at the dealership a breeze and we went through our purchase of a new GMC Terrain.
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November 2025 by Robert Johnson
The entire sales and finance manager made this a very pleasant car buying experience.
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November 2025 by David Williams
Please don't take your car here unless you want to get ripped off.....They don't stand by there work.....I had to get Goodyear to warranty parts They installed....I never leave reviews but people should know about this..
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November 2025 by Harry J Doswell
Satisfied with the service department.
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November 2025 by Paige Rankin
I scheduled an appointment for my 2024 gmc terrain that I purchased from this dealership to get looked at due to a strange noise on start up that was not there initially. After they took a look, I was completely dismissed about my concerns in regard to my vehicle and the strange noise it had started making. I specifically spoke with Colby who stated that it wasn’t “firing any codes.” He also stated that a mechanic who is “very” familiar with these specific models stated that he believes it is normal and has heard this before. About 2 weeks later to no surprise my check engine light came on considering the problem was never addressed or fixed on my car. I took my vehicle to the nearest advance auto parts who pulled the code for me. It is comical that a female with no mechanic experience figured out the issue rather than a professional at a dealership. She printed out the code and the information along with it that could be the issue. I took my car back to the dealership with the code and information in hand. I spoke to the assistant manager, Gavin, and once again my concerns were completely dismissed. I even asked if they would like to see the code that was ran by the advance auto parts employee. He didn’t even answer. Maybe I was completely dismissed because I am a woman and that has a tendency to happen in regard to issues with vehicles. They seemed to assume that I had no idea what I was talking about. However, turns out there was a vacuum leak in my intake manifold due to something as simple as loose screws. I feel like they didn’t even thoroughly assess my car the first time and they almost didn’t want to the second time as well. It took me calling and complaining the next morning after I dropped it off to ensure it was getting looked at. Absolutely ridiculous honestly. This service was the poorest service I have ever received at any car dealership in my life. For an assistant manager to dismiss someone as well, that is just embarrassing for this company. Do better! I will be taking my service elsewhere and will NEVER purchase a vehicle from here again!
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November 2025 by Stephen Harris
First Class group, who makes certain all my maintenance needa are met. The cre is friendly and professional all the time.
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October 2025 by Faulkner Warlick
Timely and friendly, always an A+!!!!
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October 2025 by Karen Thigpen
Mr. Steve in the service department is absolutely awesome. He was recommended to me by a fellow colleague when I brought my new Yukon XL from your showroom, and he has been absolutely wonderful to deal with ever since. I have nothing but positive things to say about everyone that works at Pontiac Master..
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October 2025 by Jason Childers
Great experience. I would recommend them to everyone
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October 2025 by Walter Lord
Great service friendly and fast
