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January 2024 by Fallen Angel (Daddy)
If I could give this zero Stars I would..its the absolute worst place to go in Augusta Georgia whoever owns this place needs to fire everyone in there if they want to stay in business. nothing but rude people who think they got a little bit of power ?? walked in ready to spend $400 but because of their employees I turned around and walked out and went down the road to AT&t haven't I need the switch yet but definitely about to drop all four lines that I have with them ... It's sad
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January 2024 by Nikki Briggs
I’ll never go back to this store, the guy Martin he lied and very unprofessional
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December 2023 by Ferikous Griffin
Not helpful at all! Very bad customer services!
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September 2023 by Leon Ron
The people in the store were pretty nice. They help me with some stuff I had no idea what was going on.
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September 2023 by Baa Daa
Ask for jay, he tried he’s best to help with my port in situation from AT&T we stayed on the phone with customer service for an hour to get it done. And gave me a discount on a case.
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May 2023 by Otis Moore
Sandra. Had excilent customer service and helped me alot
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March 2023 by ShauntaD. Hammond
Sandra was very helpful and professional and knew what she was doing. Came back the next day to help finish setting my phone up and it was done with ease and care! HIGHLY recommend this location
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March 2023 by Lisa Doyle
Went to purchase the home internet. The employees were great, and very helpful.
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November 2022 by Mz Grubbz
The assistance I received was helpful and speedy with the time that I had available to get myself a new phone, plus have my information transferred to the new device. And the young lady was very customer friendly.
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October 2022 by Johnnie Figgs
Lil busy but still good sofar.
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August 2022 by Gloria Harmon
My son acquire a business account with Metro PCS. I was going to be on the fourth line. I went to this company, Metro PCS on 3336 Wrightsboro Road to get this fourth phone activated. At first the African American young man was nice and he told me to pick out the phone. The lady with blonde braid interrupt us and ask the young man to come to the back and when they came back he was not present anymore he stated that my son had to be with me. I did not have a problem with that if that was the company rules. The problem was the young lady with the blonde braid start talking loud and she stated that she can tell a scam when she see one and she was trying to sell a phone to another customer and the customer did not buy it and she start talking loud about the lady after the lady left the store. I quest good help is hard to find. Just Bad service. They need learn how to treat customers
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August 2022 by Gloria Harmon
I Had a bad experience the first day I visited the store but the day I returned and management and Valencia took care of my need and any question I asked she made sure she took care of them. She explained the new device that I purchase from Metro. I bought some extra products since she was so nice. Thanks, Valencia.
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August 2022 by Curly Mymy
Great customer service and very hands on. Sandra took great care of me and my family from cell phones to Wi-Fi home internet!!
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August 2022 by Patricia Williams
I want to say that the associates at metro on wrightsboro road Sandra, Mike S and Brandon I give 5+ stars. Excellent customer service!!!
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July 2022 by Ridinsolo
Although I have a Metro store about 5 miles from me, I go out of my way to have any issues resolved at this store. They are very knowledgeable patient and friendly. When I leave the store I'm satisfied and well informed. Oh, and the ladies that work up in there are Q-T pies! Smiles that can make your day.
