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February 2024 by Dedria G.
Didn't receive items, order was canceled. I placed an order last Thursday because my daughter's baby shower was going to be Saturday. Half of my order was delivered half of it was not delivered. Therefore, for the part that was not delivered I canceled it because it wouldn't be delivered on time party party city giving me a very hard time. I called the store and asked them to cancel my order and he assured me that he would cancel it. I've also called this morning and spoken with Kevin and Isaac in the Augusta location and they wanted to tell me that I had to come in to get my refund, all I wanted was my refund put back on my credit card I didn't go into the store to get the items so I don't feel like I should have to go into the store to get my refund. Then I called the office and they wanted to argue with me and tell me that my items were delivered. Only part of it was delivered. This is my first experience with them, and it will be my last. Bottom Line: No, I would not recommend this to a friend Pricing & Offer Details
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November 2023 by Janet Hohlwein
Not as great as it used to be, wasn’t a lot of options, they definitely scaled back on their items. It’s less party “City” & more party “4 way stop”.
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November 2023 by Cindy Piper
Went for Halloween supplies, they do not have as much decorations and costumes as they had in the past. But the ladies at checkout were very nice
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November 2023 by Jennifer Wehn
Great place to go to for all of your party needs. Only downside is they no longer carry invitations in store
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November 2023 by Mary Ethel Ingram
Nice party items, but need more essentials like cake savers, cake boxes, take out plates etc
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August 2023 by Darryl Izzard
Came in July 20th and I’ll never return! There were two female workers “black and white” there at closing. Now I understand that I came in 10 minutes before closing but it only took me 3 minutes to get my things. The black girl was very rude to me and was speaking negatively about me to other customers.Her voice was very loud so I could definitely hear her ON THE OTHER SIDE OF THE STORE. She didn’t even ring me up. The other lady , whom was very nice , checked me out with no problem. If I didn’t need the items I definitely would’ve walked straight out!
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July 2023 by Pamela
It's always a pleasure. A Lil high but always a pleasure
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June 2023 by shantel reese
I haven’t been to this store in years! Love the new renovations. Huge shoutout to Jon! He was really nice and courteous! True definition of customer service! I watch him handle multiple task and he did it with a smile!
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May 2023 by Carlota Fallin
My service was excellent. The first cashier was very helpful. The second cashier that assisted with the balloon, her customers' severe was outstanding.
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May 2023 by Sarah Perry
This store is neat, organized, clean. Staff are all helpful and know what is in the store and can suggest items for you. The balloon counter is a great idea and looks nice. The staff stay busy organizing or cleaning if not with a customer - they do not sit around on their phones. What a breath of fresh air!! The merchandise is good quality for a party. They seem like a good team. Thank you. I will be telling all my friends to shop at the Party City. The remodel looks great
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April 2023 by Teri Perry
This store is neat, organized, clean. Staff are all helpful and know what is in the store and can suggest items for you. The balloon counter is a great idea and looks nice. The staff stay busy organizing or cleaning if not with a customer - they do not sit around on their phones. What a breath of fresh air!! The merchandise is good quality for a party. They seem like a good team. Thank you. I will be telling all my friends to shop at the Party City. The remodel looks great
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April 2023 by Melissa Birkland
Had what I was looking for. Customer service was great. In and out quick.
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April 2023 by Philis Reynolds
They had everything we were looking for. Couldn't find anywhere else. Employees were professional and very helpful..
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March 2023 by KIMBERLEY BLITCHINGTON
Ordered online for balloons for the next morning. Delivery person was way late. The balloons were not even with helium in them. Couldn’t get a hold of anybody that same night so now I have a party this morning with $60 worth of balloons not even worth having so our Easter/ 40th birthday with sad looking balloons. This is not the first time it’s happened to me with these guys.
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January 2023 by Brandon B.
Very nice Halloween selection and made sure they got it out early just the way I like it. Other party city's failed to have the selection out early enough