PetSmart is a leading pet supply and services retailer, providing a wide range of products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the variety of services offered, such as grooming, veterinary care, and dog training. Many reviews highlight the friendly and professional staff, particularly in grooming and veterinary services, ensuring pets are well cared for during their visits. For instance, a customer noted their dog returned happy and well-groomed after a grooming session. However, some customers expressed concerns about product availability, mentioning difficulty finding specific items like over-the-counter creams. The ability to shop online and pick up in-store within two hours was also praised, with one customer enjoying a quick trip to collect needed treats. While some customers experienced long wait times at the front desk, the overall service is regarded as efficient and helpful. PetSmart continues to be a popular choice for pet owners looking for quality products and services.
This store has a good selection of supplies and food for your pet. There is peculiar lighting that makes it appear dark and oppressive. There is a strong smell of ammonia that needs to be addressed. The staff is very helpful.
December 2024
It was a long line with only one cashier at the counter.
December 2024
It's the only pet store in the Augusta area where I can find Bil-jac dog food.
