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August 2023 by Keith Dixon
Precision Tune on Wrightsboro Rd. did an exceptional job fixing my car after another location in another city couldn’t fix it properly. They were able to fix my broken wheel bearing within a couple days without delay. They also kept in contact and gave me updates in a timely manner unlike the previous location I went to. I will be using more of their services at this location in the future.Service: Brake service & repair
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June 2023 by James Hutton
Dishonesty at its finest.I made two mistakes and I paid for it.My ‘07 Pontiac Vibe had to be towed. Wouldn’t start. I changed the battery but to no avail.It was a Saturday afternoon and almost no auto shop was open. Precision was the only one I could find for my insurance company to send the tow truck to, so I figured, “Hey, they have great reviews. Should be good.” Mistake #1.I get a call from the mechanic telling me that my starter was the problem and that it would take $619.00 to fix. That seemed really high, but I knew nothing about starters, needed my car workable asap, and I couldn’t get my car towed somewhere else so I said go ahead. Mistake #2.Later that day, I tell my coworkers and family what I was quoted for the starter repair. They tell me it’s highly inflated; $300-$400 is the most I should be paying, apparently.Thus, I call up other auto shops in Augusta (Christian Automotive and C&C) for a quote on a starter installation for my ‘07 Vibe : $449.68 and $472.75. Both seem high, but were a far cry from $600+.I go to retrieve my car from Precision and talk with the head mechanic before paying for my car. I show him how much a starter for an ‘07 Vibe costs. Go ahead type in “07 vibe starter” on Google and see what you find. The prices are $70-$219.Yet, I’m charged $335.03. I ask him about the cost and he simply replies that he “only uses the best.”The other listed costs:Non Start Diagnosis: $125Labor: $87.50My car did not need a diagnostic; the mechanic found the most expensive starter imaginable.It’s completely my fault for not questioning him when he called with the quote a few days earlier. I was naive enough to believe that I was dealing with honest human beings.Nope. They’re dishonest. Please stay away.Oh, and to top it all off, apparently there’s an extra charge for using a credit card.Total: $634.59.Dishonest.Service: General repairs & maintenance
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June 2023 by Athena Robinson
They fix my brakes in no time ..A pricey but I have a BMW. Communication was great.
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June 2023 by LaTisha Moats
Dropped off a car for someone. They had great attitudes and seemed confident in their ability to find and fix the issue!
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June 2023 by Garvin Harris
Friendly service with quick response in repairing your vehicle.Thank you,Garvin
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May 2023 by James H.
Apologies in advance for the rant...Dishonesty at its finest.I made two mistakes and I paid for it.My '07 Pontiac Vibe had to be towed. Wouldn't start. I changed the battery but to no avail.It was a Saturday afternoon and almost no auto shop was open. Precision Tune Auto Car on Wrightsboro was the only one I could find for my insurance company to send the tow truck to, so I figured, "Hey, they have great reviews. Should be good." Mistake #1.I get a call from the mechanic telling me that my starter was the problem and that it would take $619.00 to fix. That seemed really high, but I knew nothing about starters, needed my car workable asap, and I couldn't get my car towed somewhere else so I said go ahead. Mistake #2.Later that day, I tell my coworkers and family what I was quoted for the starter repair. They tell me it's highly inflated; $300-$400 is the most I should be paying, apparently.Thus, I call up other auto shops in Augusta (Christian Automotive and C&C) for a quote on a starter installation for my '07 Vibe : $449.68 and $472.75. Both seem high, but were a far cry from $600+.I go to retrieve my car from Precision and talk with the head mechanic before paying for my car. I show him how much a starter for an '07 Vibe costs. Go ahead type in "07 vibe starter" on Google and see what you find. The prices are $70-$219.Yet, I'm charged $335.03. I ask him about the cost and he simply replies that he "only uses the best."The other listed costs:Non Start Diagnosis: $125Labor: $87.50My car did not need a diagnostic; the mechanic found the most expensive starter imaginable.It's completely my fault for not questioning him when he called with the quote a few days earlier. I was naive enough to believe that I was dealing with honest human beings.Nope. They're dishonest. Please stay away.Oh, and to top it all off, apparently there's an extra charge for using a credit card.Total: $634.59.Dishonest.
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May 2023 by Stephontae Pierce
I always feel welcomed when I visit and the service is always fast and efficient! Complimentary coffee is also a plus!
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April 2023 by Steven Morphew
I went there today and this place wanted $90 to do an estimate and they would not contribute any of that towards the repair (play in the steering). Next door does an inspection for less then $20
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April 2023 by Sheritta Staley
10 stars. I see them for most of my car needs. Great people, great vibes and they do great work.Services: Oil change
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March 2023 by Ashley Bullock
Charged me for a service they did not fix make sure you look over receipt before leaving
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January 2023 by bill cashin
Great customer service. Fair prices. Not a national chain which is a good thing IMO. My "go to" shop in Augusta
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December 2022 by Zoe Nolan
Took my car there twice first experience was good. They got me a lower price than anyone in town. Second time my car had died and I had it towed there. I told them I was pretty sure my alternator was dead. They called me said all I needed was a new battery. Two days later my car died again I asked them if they ran the diagnosis to which they gave me a yes and a no then finally when I asked if they could send me it they said they couldn't run it bc the battery was dead, though they charged me for it. When I got my car back the motor cover was gone as well. The owner I am assuming it was is very rude and curt. Two times when I was in there he was berating his employees. Would not recommend.
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October 2022 by Shannon Flannery
I needed a really expensive repair. Gerry found a workaround that would not comprise the integrity/safety of my vehicle and discussed that option with me. I then needed a less expensive repair.Services: Brake service & repair
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July 2022 by Brandie
Excellent service awesome mechanics the most honest place in Augusta Georgia to go to with your car. Don't overcharge think about the customer first before they think about themselves. I've been going here for years and I always take both of my vehicles here no where else. ?
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March 2022 by Chinetha Johnson-McKnight
I Love this place they fixed my car and told me exactly what the problem was and how much that it would cost. Angela the receptionist is so polite and has great customer service and the mechanic Gerry is so awesome I will not take my car any where else ever again period.
