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November 2023 by Tiffanie Cook
Julius was very polite and helpful with getting my rental space switched over for me. Highly recommend.
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November 2023 by 50shadesofredd G.
My experience was good until I decided the space wasn't needed. The same day that I was reserved for was the day I attempted to cancel and ask for a REFUND. Customer service property manager was rude and refused to refund back to my card ..without coming into the office.My appearance wasn't necessary to take the money so why do I need to come in ? Docu sign everything the same way you made the transaction work for you.I've never even been to the unit ..but spoke to Patrick which was quite difficult, when unnecessary.They can keep and are welcome to the $1.00 first mth but the administration and lock charges are questionable at this point..He says I'll pay you for the lock...come in and sign ...I explained I'm in bed under the weather and he says you have 30 days to come in ..I'm doing neither .I WOULD NOT RECOMMEND, just in case change of plans happen..which this is LIFE n things happen...They are trying to rip people off by not REFUNDING from something you never even ASSESSED ... DONT DO IT
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September 2023 by heather smith
went to this facility the employee julius simmons he was super friendly 10 star service
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August 2023 by Sharon Mack
My experience with Julius at Public Storage on North Leg in Augusta was phenomenal! Julius was very pleasant he answered any questions or concerns I had, his customer service was impeccable indeed! Thanks Julius you ROCK! We need more people like you!
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August 2023 by Kris
First of all I when I went to leave a review I noticed that someone posted a review for me last year. I guess the employees have found a way to review themselves under customers name. Anyway Don’t and I repeat don’t pay the extremely high fee for climate controlled units. We had rats and rat feces everywhere along with mold (or maybe it’s rat urine). I’ll admit that we had sealed liquor bottles at the front of our unit and the manager said that could be the reason for vermin. The bottles were untouched and no feces in box. We removed the bottles months ago and didn’t realize that the rat problem was way worse until we went to move out. OMG thank god not all of our things were in cardboard boxes or it would have been a total loss. Now the insurance they force you to take out won’t cover anything to do with vermin because of previous liquor bottles. I told them Public storage even advertises storing wine in their climate controlled buildings. If you can get around the extra insurance fee thru Orange Door do it. They are a rip off too and take a deductible for each claim. We had water damage in our other unit and a year later got $200 for antique items that are ruined!!
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August 2023 by Aaron Williams
Julius helped a bad day turn great!!! Felt as is we were old friend! Helpful and resourceful. Someone get this man a raise!
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August 2023 by Sarah Thompson
I recommended my friends here too! We love it. ???
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August 2023 by Shenika P.
I love that the lock was left in the unit. Everything was done online. When putting your code in it greets you by your name coming in and going out. Very smooth transition.
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August 2023 by Marley “NewCreation” Yelram
Julius was amazing, he was working by himself and it was really busy. Yet he remained professional, was very patient and helped us find what worked for us and our budget. Overall I had a great experience and would recommend this business to family and friends and of cause Julius is the man, the myth, the ledgend.Thank you Julius for been so amazing under pressure.
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July 2023 by Grace “NewCreation” Saint-Angel
Julius was amazing, he was working by himself and it was really busy. Yet he remained professional, was very patient and helped us find what worked for us and our budget. Overall I had a great experience and would recommend this business to family and friends and of cause Julius is the man, the myth, the ledgend.Thank you Julius for been so amazing under pressure.
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July 2023 by Grace Saint-Ange
Julius was amazing, he was working by himself and it was really busy. Yet he remained professional, was very patient and helped us find what worked for us and our budget. Overall I had a great experience and would recommend this business to family and friends and of cause Julius is the man, the myth, the ledgend.Thank you Julius for been so amazing under pressure.
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July 2023 by Jung Hoseok's Side profile
Julius was super helpful showing us the units in the sweltering heat, helping us find one that worked for us! thank you sir
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June 2023 by Tameka Mitchell
Checking in was difficult but it worked out. The system was down and I couldn't pay they need to fix that or have the office stay open I was standing there with my 5 grands and the office closed and 1000 bags but God did it.
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May 2023 by Infinity Lane
Julius was great at answering my questions he is a valuable asset to the company
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April 2023 by Keaira Jefferson
Beth was wonderful today.she walked me down to see my storage to make sure I was pleased.Beth went the extra mile to make sure I was happy.SHE DESERVE A RAISE‼️‼️Thanks Beth.