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January 2024 by Shana Payne-Holmes
My husband has banked with this institution for over 10 years. During the height of covid, he experienced some difficulties and sought an agreement with Regions to settle any delinquencies. He was told that it would not negatively impact his credit report. Unfortunately, they lied. As soon as he had paid his debt in full, they sent a negative report to the bureaus that impacted his score terribly. He has lost a lot of faith in Regions. His loyalty meant absolutely nothing. I've tried several times to get him to switch to another bank due to previous issues. Maybe now he'll do just that.
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November 2023 by Ashley Rocque
Just used the atm. Worked great lol
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November 2023 by Markiva Wilson
They was so good to me
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October 2023 by PaRob Housing
I've had an account when this bank when it was First State Bank in Albany, Ga. On several occasions I've been a victim of identity theft. Regions representative have over the years tried to get me to own a reloadable debt card to make minor purchases. Finally, over a month ago, I took time off to do just that. I was given a temporary reloadable debt card.
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September 2023 by Claire Elisabeth Elliott
Regions ended up being my worst nightmare of a bank… from not catching an UNauthorized person accessing MY customer portal to this branch’s manager actually believing all the FALSE claims made by this same UNauthorized person & actually passing it along to another bank(!)… to not setting up a power of attorney account properly & failing to correct their error for years… the list goes on. I highly recommend that you NOT bank at Regions.
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November 2022 by Will H.
This has to be one of the worst MANAGED banks ever! I understand when a business is busy vs poor supervision as far as managing your people! I've been in line for twenty minute with the teller in her second customer! Mean while one person rotating from the drive through, and 3 other person bank personnel just walking around or sitting at desks like there is NO LINE OUT THE DOOR! Reconsider doing business with these folks as I'm definitely reconsidering changing banks!
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December 2021 by Lindsey Werrick
Very unpleasant banker on duty today. Simply asked her for requirements to update my name on my account after marriage. She was very unpleasant and rude all to tell me I only need a marriage license. The bank teller was sweet and kind. Will never visit this branch again.
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September 2021 by Ignacio Bermudez
I came to deposit a check to my wife’s account due to the fact that she has a full time job and does not have time to make the deposits. Since we don’t have deposit slips I usually use my debit card so they can find the account and when they looked it up with MY DEBIT CARD and MY NAME ON IT they said to me that I was not allowed to have a debit card with my name on it because I wasn’t on the account. The manager Jeff Bowers tore my card up and said he was not allowed to give it back to me even though he had already deactivated it. My wife went to a regions branch to add me to the account and that way we didn’t have anymore problems and again Jeff Bowers said that he was not going to allow me to sign the documents that were faxed from from the branch my wife went to because I only had a passport and ITIN number. I’ve opened a bank account using the above mentioned documents and I’ve had no problems. Very bad service from manager Jeff Bowers. ??? This was most definitely a racial discrimination situation. We have filed a complaint against him as well. I solved the issue at another branch so what can I say, the problem was the person (Jeff Bowers) not the branch.
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June 2021 by Amie Powell
I would recommend going to another region’s location cause they’re very rude and unprofessional!!
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June 2021 by Lindsey Vernon
Very unpleasant banker on duty today. Simply asked her for requirements to update my name on my account after marriage. She was very unpleasant and rude all to tell me I only need a marriage license. The bank teller was sweet and kind. Will never visit this branch again.
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March 2021 by Theresa R Stickel
Am able to always get in and out with satisfaction!
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February 2020 by Brandi Rose
By far the worst bank I have ever been to!! We have had nothing but problems with them.
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September 2019 by DeondraHickson
DO NOT BANK WITH THEM ! You’ll never see your money
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September 2019 by DeondraHickson .
DO NOT BANK WITH THEM ! You'll never see your money
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August 2019 by John Henry Allen Jr.
Worst bank EVER. No customer service....always ONE teller on duty. The teller seem to be soooooo slow like they can't count.
