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February 2024 by Tawanna M.
Everything was fairly organized. I decided I needed to search for my dress to my cousin's wedding the same day, practically hours before the wedding. I was able to locate a formal gown that fit and purchased for $40. I was also able to secure a cute bag And a saw an additional skirt just because all under $100. The cashier was very nice. The weird thing I would say, is when I went to the dressing room at the back of the store, it was closed and directing me to go to the front of the store. I wish I'd noticed it when I walked in, so maybe better signage would be helpful.
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January 2024 by Desiree Woodworth
Messy, and very picked through. Not an impressive Ross.
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January 2024 by Jeanette Scott
Really couldn't find alot
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January 2024 by Lula Lodge
They need to hire more people , items were all over the place and only one cashier
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January 2024 by Jonnie Martin
Love Ross,panties are cheaper here than lane Bryant, also perfume is at a good price,you can save a lot of dollars,
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January 2024 by Darren Luna
Good selection of clothes, but they do need more size 44 pants and more 2xl shirts. But overall 5 stars
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November 2023 by Christin Smith
Store was quite messy, but it was the day after black friday so I'm not sure if it is normally that trashed. Line was very long to check out.
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November 2023 by Candace
This location is always pretty good. They don't have as much variety as I would like, but the service is not that bad, so I still check out what they have.
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October 2023 by Bryan Curry
I have been called all the Ross’s in the Augusta area for the past month looking for a particular item they normally carry. None of the three store had what I was looking for in stock (Black Water) nor did anybody at any one of the three stores have any idea when they were getting any more in. ?
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September 2023 by Morris Lee
This Ross next to the Augusta Mall was the nastiest store I have ever been in. It didn't look as if it had been cleaned ever. It was super disorganized, however, partly due to the shoppers that were just rogue in there. I have never seen such in a Ross store. I think they should limit the shoppers if they can't control them.and they destroy the store as it was. If that isn't the issue, maybe it's time for new management and/or staffing.Will not return here!
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August 2023 by Rachel C.
while the store was nice and clean, they didn't have a good selection for what I was looking for. The prices are reasonable and great if they have something in your size. One thing I notice about the discounted stores is that none of the fitting rooms are open which deters me from returning.
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July 2023 by Shanequa King
In the store clerk Karneize ask for who’s next, my daughter and to the register, clerk asked again next while we stood in front of him. Then I asked the clerk while he slamming and throwing our clothes in the bag, our clothes fell on the floor as well as the security tag pointed part. My daughter age 12 was walking away frighten by the clerks hostel behavior, I cautioned her not to step on the tag so it would go in her foot. The clerk started yelling at my cash or card. I stated to the clerk this is a problem. Immediately management stepped in ask Karneize to step to the back and calm down. I didn’t get her name, I wish I did, she did an amazing job de escalating the situation. She was very professional and responded promptly. I love this store and Karneize didn’t represent customer service at all. We paid for our items and left the store.
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July 2023 by L. Taylor
Stopped at this location while passing through. This Ross had a very good selection, I found a few name branded items on clearance.
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July 2023 by D. Ward
If you can't find a good deal here, you didn't look hard enough lol. Great super friendly staff.
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June 2023 by Eric Wood
This place is ok. Not organized the best. The shelves are very messy.
