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August 2025 by Turquoise Watkins
Always amazing
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December 2024 by M. Elle
NOTE: This review is for November 12, 2024 and December 24, 2024.
*November 12th Review*: I originally booked an appointment at the salon for November 12th for Myeshia. Due to an accident on the road, it pushed my time back by 10 minutes and I called the salon to let them know I'd be late. Mario answered and said it was ok and he would let her know. When I arrived Myeisha had still not arrived and after waiting for 15 minutes, Mario made time and room to accommodate me. He did a wonderful job on the rod set and I was happy with the end result. After a disappointment with another stylist, I thought I had found my salon home after moving to Augusta. SHN met my needs and I decided to make another appointment at a later time.
*December 24th Review*
A week and a half prior to Tuesday, December 24th, I made a hair appointment with Mario for 1pm for the above date. The appointment was accepted and confirmed on both ends.
I arrived at my appointment 15 minutes early and waited in the sitting area. I had to ask another customer if Mario was there and she said it was just Myeshia in the salon. Myeshia tried contacting Mario but he did not answer. She made it clear that she didn't want to do my hair because it was too thick (which she also stated previously after arriving to the salon on Nov 12). While I can appreciate honesty, it was very disheartning to know.
Myeshia asked if I wanted to find someone on my own or could she make some calls. She was able to find one other person to do my hair at the LAST MINUTE (I agreed to go this person but even then, my hair still did not get done). Before I left the salon, she apologized for the inconvenience but I told her it was not her apology to make considering it was not her fault and I was not her client.
Overall: I am upset and disappointed with the lack of communication from Mario. It is very unprofessional of a salon of this caliber to have these type of issues happen, especially at the last minute with no type of follow up.
It may be a holiday but the booking appointments were open and if he had plans or was not able to come in, that should have been shared early on through several means or he could have made accomodations with another stylist. I can understand and give grace for not feeling well if that was the case, but again, that should have been communicated.
Despite my initial experience, this action leaves a sour taste in my mouth and it gives leeway for me to know this could happen again and because of that; I will not be returning.
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May 2024 by Janice Wilcher
I would never go back she rip me off of $140 and my hairstyle what's so ugly I had to wash it out I will never recommend any of my friends there
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December 2023 by Elena J.
My last appointment went well I thought until a few days after the cut I couldn't make any sense of the way it was cut. My hair wouldn't lay down or comb out right. It was sticking up everywhere and looked quite unkempt. I reached out to my 'stylist' and was told to come back for an assessment. I initially paid $100 for the first hack job, why go back? After my co-workers stopped laughing, I felt so cheated because I gnored the first few red flags, most of the regulars have what appears to be damaged and missing edges. I have never heard of 'universal layers' and apparently neither has Google. BYE.
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September 2023 by Lashay Adams
i love the whole staff here. if you like for a salon for healthy eccentric haorstyles this is the place. Mario is the go to stylist for all your hair coloring needs. Myeshia does fabulous short styles that last
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June 2023 by Elena Jones
I love the people and the location. This is now my regular spot. I felt from the very beginning that I could trust my stylist to make magic with my hair.Services: Shampoo & conditioning
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May 2023 by denise godbee
The atmosphere is friendly and professional and the skills of the stylists in the shop are exceptional no matter the type of hair
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June 2022 by Sim Simas
Thank you so much Shaun! I was able to get a silk press and no one added chemicals into my hair without my knowledge. Shaun only pressed my hair and flat ironed it after washing it and adding moisture back into it. My hair is luxurious and so beautiful.If you are a naturalists 4 type curl patter, Shaun knows how to make your hair look amazing and she does not have to straighten it. I asked for my hair to be straightened. She does twists, braids, cornrows, styles upon styles upon styles. She is not limited an a Hai stylist.Call and ask for Shaun.My natural hair reverted as I had hoped for. Thank you Shaun. Zero heat damage. All beautiful hair.
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December 2021 by Ellen Bullock
Myesha is the goat! Might take a while but it's worth it!!Great atmosphere also! I would give her 10 star's!!!!!
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September 2021 by Chicks4fictionaldicks Chicks4fictionaldicks
I have natural hair. And she was very gentle with it.
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August 2021 by Imani
She took me pretty last minute and my appointment as a whole didn't take long at all.
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July 2021 by Asiah Mitchell
It was amazing. Best hair experience I've ever had. Thank you.
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September 2020 by Imani Leach
She took me pretty last minute and my appointment as a whole didn't take long at all.
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August 2020 by NeNe Channice
She is very amazing. I absolutely love my pixie cut hairstyle.
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August 2020 by William Gaston
Nice warm friendly atmosphere professional good service, I was satisfied with the outcome I would recommend to a friend
