Staples in Augusta, GA is a store for office and work supplies, ranging from classroom necessities to computing equipment and devices. It serves entrepreneurs, small businesses, remote workers, parents, teachers, and students. The store provides printing, shipping, technology, and recycling services, including a UPS station for sending packages and processing Amazon returns. Many customers report that the attitudes of the staff is very professional and customer centered. Several associates are noted as being very informative, helpful, courteous, and outgoing, providing great customer service that makes the business stand out and encourages customers to come back. However, the UPS depot has poor services according to some. Issues include frequently being out of UPS mailing envelopes, which can force customers to purchase their own, and a single register line that is often backed up. This is seen as unacceptable, with a suggestion that Staples should consider more than one register for UPS and keep up with the UPS inventory. Despite this, for many, the Augusta Staples exceeds expectations.
