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March 2024 by Donna Gunn
I would like to share my experience with an employee at this store. I placed an order for in store pickup however my husband was diagnosed with Covid. I called the store to explain my issue and asked if there was any way this order could be shipped to me since I do not live near this store. The employee, without hesitation, told me he would drop it in the mail that day. I received my order as promised!! This employee is the epitome of Customer Service!
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February 2024 by True Karma
Don't shop here the customer service is trash, the prices are lies, and the clothes don't fit to size. Don't bother ordering online either I promise whatever the expected arrival date is just add two weeks to that. Worst shopping experience to date. I regret spending my money here and I hope this business crashes and burns as it should have years ago.
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November 2023 by Jenica Herl
Unfortunately, judging by old reviews… nothing has changed. The place looks like a bomb went off in there. You walk in and you’re constantly stepping over fallen clothes, random single shoes and trash on the floor. God help you if you’re looking for anything specific on the racks or shelves.
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March 2023 by Rodney Polly
This store is cleaner than its ever been. They are doing a good job trying to keep it looking good. Cashiers were so pleasant
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November 2022 by ShamesHa1012
I am so glad a friend of mine brought me here years ago when she was shopping for my niece and now I'm shopping for my toddler as a reminder from her God mother how wonderful this place is for kids choices in clothing. My only wish is that for the items they have be spread out more in another location in the mall in a bigger space, of where other stores used to be. Cause I feel they have way more merchandise than what's out to customers so hopefully they will do this soon. Plus they could use a 3rd cashier and have 1-2 people assigned to keep the store tidy and the clothes.
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October 2022 by Lauren Heffernan
Wish I could give it zero. The staff was nice but this place is RUN DOWN. It’s like shopping in a thrift store. Only one fitting room is “open” and there was clothes all over it, bloody tissues, and fecal matter smeared on the walls. Absolutely disgusting.
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September 2022 by Madam Harden1012
I am so glad a friend of mine brought me here years ago when she was shopping for my niece and now I'm shopping for my toddler as a reminder from her God mother how wonderful this place is for kids choices in clothing. My only wish is that for the items they have be spread out more in another location in the mall in a bigger space, of where other stores used to be. Cause I feel they have way more merchandise than what's out to customers so hopefully they will do this soon. Plus they could use a 3rd cashier and have 1-2 people assigned to keep the store tidy and the clothes.
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August 2022 by Charles Babcock
This store is a disaster. I've never seen a Children's Place this unorganized or unclean. Corporate needs to investigate and relieve management immediately. Piles of clothes and shoes everywhere.
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November 2021 by S. Harden
I am so glad a friend of mine brought me here years ago when she was shopping for my niece and now I'm shopping for my toddler as a reminder from her God mother how wonderful this place is for kids choices in clothing. My only wish is that for the items they have be spread out more in another location in the mall in a bigger space, of where other stores used to be. Cause I feel they have way more merchandise than what's out to customers so hopefully they will do this soon. Plus they could use a 3rd cashier and have 1-2 people assigned to keep the store tidy and the clothes.
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March 2021 by Chase Orvin
Carley was super helpful!
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March 2020 by Elissia Thomas
The employees were very nice and helpful. The store was a little small but clean.
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January 2020 by Kristine Fox
You guys complain about cleanliness in the store. Here is the issue... you have people who could care less to fold the clothes that they have unfolded. The company only gives them so many hours to spread between employees so they work with less people and are unable to keep up with it due to traffic. BE CONSIDERATE AND FOLD THE CLOTHES BACK THE WAY YOU FOUND THEM.
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December 2019 by Julie Atkinson
This place is great. Online. The Augusta Mall store is always packed with people and stuff, but definitely not employees. There is great stuff, great deals, great selection but youve got to dig theough like youre at a thrift store. The online experience is great. Aiken store is much neater but always just as packed. Overall, its worth it just order online.
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November 2019 by Chakel Ayers-Bennett
I’m beyond confused with this establishment, several times I’ve purchased my items online for pick and every time my order was cancelled, for me to later walk in the store and find the very items I was looking for. My last two encounters I’ve spoke with a lady who stated she would put my order to the side because they were only able to locate 3 things and I can come in to pick out the rest in doing so I came in to find out she canceled out everything. Lastly I called in to inquire about fall jackets the lady who answered the phone was okay but the lady in the background was EXTREMELY RUDE as I can hear her responses in the background. Unfortunately I didn’t get her name or a face because she was no longer in the store when I came to purchase fall jackets for my daughters. People really need to learn the basics of customer service
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September 2019 by Maltesia Kindle
I went into the Children’s Place last night. It looked a million times better. I hope it stays this way! I didn’t give it a 5 star because I placed an online order and this is the 2nd time my order has taken a long time to be processed. However, when I did go into the store the woman told me the system had been down and I could just pick out the items but I would have to repay for the them and I could get my money back for the online order once the system was back up. So when I went to the register, the woman tried to look up my order again and just so happens the system was up. So I didn’t have to repay for the items. All in All the Customer Service was great, store was cleaner/neat, and as always prices were Great!
