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December 2022 by J. Ashley Panter
Tried to buy local and support a small business. Purchased some earrings as a gift, but they ended up being too long/dangly. So, I tried to return them a little over two weeks after I purchased them and was told that their return policy is no returns after two weeks and if they accept a return, it would only be for store credit.So, not only did I try and support a local small business by purchasing very overpriced earrings, but now I’m stuck with a store credit to a store I no longer want to do business with.I guess the joke is on me because they got my money one way or the other.Beware! You better love what you buy… because “they ain’t takin’ it back!”
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July 2021 by Laura Wagner
I enjoy shopping in this store because they have lovely clothes and all the employees there are very knowledgeable and helpful ! I just spoke to Caroline at the Surry Center store since I was looking for a certain blouse yet again . It was a phone interaction and the young lady Caroline was VERY helpful and went out of her way to arrange for the 2 blouses I wanted to be held for pickup at the Furris Ferry store . She was a pleasure to talk to and was super helpful ; it really means a lot to have the business lije Swank here in Augusta! One never feels ignored or invisible when dealing with any of their employees either by phone or in person ! They all are wonderful to deal with and so very helpful! Thank you !
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October 2019 by Caleb Morris
The staff is always very welcoming and helpful. Yesterday they came through in a big way. Uncle Bezos was out of a particular item which The Swank happened to have in stock. Not only did they help me locate what I was looking for but they brought it to their Surrey location which was more convenient for me. Excellent customer service!!
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October 2019 by Beverly Lowenstein
Bought great jeans, tops and shoes there...
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March 2019 by Elizabeth Hooker
💜💚💙💛⤠this shop! You can find great, fun gift items along with shoes, clothes, bath fun, jewelry, hair accessories, purses, kitchen & bath decor, holiday items, stationary, & much more. The staff were very kind & helpful. The Swank Company was very clean & bright. The indoor painting & lighting was very complimentary to the outside sunshine. Found a ✨FAB✨ vest for my aunt! She loved it! We had just finished dining at a restaurant in Surrey Center & were about to leave when we all looked at each other & said, "We have to go inside The Swank, we are already here."
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March 2019 by Rena Turner
The store seemed to have very nice products but the employees were not very friendly at all. I was not even asked if I needed any help the entire time I was in the store. I had received a gift card to the store and when I purchased my item I was not credited the entire amount of the card. I did not notice this until I got home. As I checked out the two employees were discussing another customer in a not so nice way. Needless to say this was my first and last time in this business.
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February 2019 by John Samko
Very nice selection of women's fashions and accessories. Large numbers of candles and other good smelling items. They also have purses and handbags.
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November 2018 by Julie Kennedy
I went in today for my first visit. Courtney did a amazing job picking outfits out for me. I can't wait to wear them! I'll definitely be back!
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July 2018 by Terry McNamara
Great place to find unusual gifts
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September 2012 by Fel R.
Love this store they have the cutest stuff. I buy my perfume from them since no one else in town sells tokyo milk. : ]
