Timms Harley-Davidson® of Augusta has built a strong reputation over its 60+ years of operation as the only Harley-Davidson® dealer in the CSRA. The dealership offers a full range of Harley-Davidson® merchandise, parts, accessories, aftermarket products, and services, all at fair and competitive prices. The staff is known for being friendly, welcoming, and attentive, creating a positive atmosphere for customers. Many reviewers highlight the exceptional customer service they received, noting that staff members are helpful, knowledgeable, and willing to go the extra mile to ensure a smooth experience. From the Parts and Service Managers to Service Writers, team members provide clear explanations, personal touches, and assistance that make customers feel valued. Customers appreciate the seamless booking process, helpful assistance with parking and bike unloading, and the overall professionalism of the staff. Some mention that the dealership stands out compared to other places, emphasizing the honest communication and helpful attitude of the team. While some note issues with parts availability, the general consensus is that Timms offers a trustworthy and enjoyable experience. Many customers express satisfaction with the service and plan to return, highlighting the dealership’s commitment to customer satisfaction and their relationship with Harley-Davidson® Motor Company. Overall, Timms Harley-Davidson® of Augusta is seen as a friendly, professional, and reliable dealership dedicated to providing top-notch service and building lasting customer relationships.
I purchased my first Harley and the entire experience was enjoyable. I would highly recommend TIMMS HD to anyone looking to purchase a top notch bike from a top notch establishment.
March 2025
Always first class customer service. Will return!
March 2025
Love the new location. Of course all the familiar faces to greet and help you along with some new ones as well.
