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August 2025 by Gina M. Berger
My priority mail was lost! It was a medical sample that was extremely important and unreplaceable. Their phone does not even accept calls. Avoid.
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July 2025 by David Chen
Terrible service
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July 2025 by Khadijah Shewmaker
They will not answer the phone. Lost paperwork & packages.
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June 2025 by Raul
Was told my “priority package” was sent back to my address despite speaking with two representatives telling me that they were going to keep my mail at this post office because my matter was urgent. Not only this but the lady was rude and disrespectful. I would recommend any other service for your mail if you actually want to feel like what your sending is important.
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April 2025 by Matthews Hardyal
I was told to walk in 9am-12pm to apply for my passport the next day I got there at 9am and they had a line with about 10 people and they said they are not taking anymore walk in,if that was communicated to me day before I would’ve prepared accordingly,these people are Rude,unprofessional and cannot communicate effectively DO BETTER …
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March 2025 by Bonnie Banks
Mail carriers don't deliver and when you go inside to pick your package they make it a hassle, nobody that works there checks for online services that they promote on the slips that they leave in your mailbox. Terrible customer support, terrible customer service, terrible workers
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March 2025 by Iss Holland
Tell you to do things online then don't accept the online order, confirmation number, nothing. Authorized representatives mean nothing here
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February 2025 by Dominic Weeks
REGINA for passports was AWESOME! She is very courteous and had amazing service! My wife and I were in and out in 20 mins FLAT!
Finally, a “good” usps customer service experience!
There was another woman who was wearing a mask that was extremely helpful who took our pictures! Thank you! I didn’t catch her name.
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January 2025 by Jorge Vargas
Man yall act like yall can’t work whats going on with that?
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November 2024 by Blake Banks
They do not answer their listed phone number.
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November 2024 by D\u00263A Farm
They need to open up a federal investigation of this facility. They are stealing parcels.
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August 2024 by Pamela Stallworth
I've had Informed Delivery at this post office. I've had this box since February. Thank God the mail is scanned at another location. Seems as though medicine and financial mail is conveniently getting lost. Called bank and was told statements were mailed out on August 9th.
Earlier this week I saw online medicine had been delivered at 8:20 that morning , but no card in the box. Went to front desk and was rudely questioned about how did I know it was there. I replied informed delivery.
How about the clerk went in the back and brought the medicine right out.
I may be wrong, but she wasn't back there 3 minutes. Which tells me she knew exactly where it was.
Saw one statement online for the bank about 3wks ago. I checked the box that I never received it.
Basically I was told that if I didn't have the tracking number there was nothing that they could do, in these days of technology go figure.
Henceforth if I don't receive the mail during the week that is supposed to come I will screenshot it so I can have the tracking number.
I also had a referral from my Doctor which was delayed incoming I did get it but The top of it was slit and someone had taken out the referral and then put back into the envelope through that little slit, terrible.
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July 2024 by Bek Uzbek
Dear Fellow Truckers,
Use Walton way to James Brown BLWD to access right turn with your 53' trailer to the entrance gate which is very tight and has sign on it No Left Truck Trailer turn. Be cautious tight and narrow streets to access USPS building. But doable just be careful. Good luck to everyone! Unloading was fast 15 minutes.
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July 2024 by Doug Holladay
package has been lost in this hole of a distribution center for the last month without any word. I've tried to call usps and they just create a ticket, but nothing has happened on the other end.
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March 2024 by Jennifer Tanner
I doubt there is a worse USPS in the country. I sent my son a laptop (hes currently in the army in GA). It should have arrived the 9th, it still has not arrived. When I call they are completely unhelpful. I did get a call back from the postal service last week with a call back number. When I called I was repeatedly hung up on. I will never mail a package through any USPS again. Completely disgraceful.
