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September 2024 by Hey Wash
Toni Poole customer service was outstanding. Answered all my questions, gave me good advice and informative information.
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August 2024 by A Middleton 3
Very helpful and quick service
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June 2024 by Kryssi Allen
Omg! Joshua McLeRoy the account manager saved my butt BIGTIME! I would never have thought that signing up for the internet and phone service would be so easy! Also talking about knowledgeable? He knew so much, he had an answer for everything I asked, and I asked him, A LOT of questions. I would recommend to anybody even thinking about getting service to pop in to the Augusta Mall Verizon store and see Josh, he got me an amazing price too.
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June 2024 by Carole Anhalt
I had a great experience with representatives Amber and Stephanie yesterday. I was helped immediately on entering the store and they both helped in updating my old s10 to a new one. It's so nice to let the knowledgeable ones set up my new device and know how to trouble shoot when things don't run smoothly. I was a happy customer the entire visit. Thank you!
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May 2024 by Katie Ferguson
So I walked into Cellular sales (Verizon) today not expecting to get a new phone so quickly. I approached a woman named Kiana and she immediately helped me. She was extremely transparent on what to expect for my trade in. I traded in my 13 pro max for the 15 pro max via trade in and promo! She listed everything for me on paper as well as another man writing it down for me! (I’m bad at math) ?
The process was SO EASY with her and she got me in and out quickly! The only hold up was waiting for my new phone to update!
Thank you Kiana for your help today! I am grateful for kindness and being so helpful!
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April 2024 by Chris
Angel was very helpful and friendly. Best customer service at Verizon. Thank you for helping us with plans and understanding.
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April 2024 by Reagan Miller
Aaron snidely was super helpful today. And very knowledgeable about deals and I phones.
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April 2024 by JaeMin Kim
I would like to thank Chris Bennet. I bought a new iPhone from Apple store nearby and it wouldn't connect at all. However, when I ran to this store and asked him for help, he was passionate about solving the problem.??
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April 2024 by Phalishia Williams
My family and I had an all around great experience with Chris Puckett. He was very accommodating and saved us money on our television networks. He is the guy to go to to purchase, upgrade, or anything you need for phone use.
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March 2024 by Jack schap
I was told by Michael that this location was specifically not equipped to set up my new phone. He then specifically said that the grovetown location is specifically set up more for technical support issues like the one I was having, and that the mall location was more geared toward retail sales. I found it very hard to believe that some Verizon Cellular Sales locations have “magic” gear that others don't. Especially surprised that the line, *and I’m paraphrasing this obviously* “my location is set up for hitting sales quotas and you’re not worth my time because your not spending money today despite spending 1000 dollars six months ago buying a new phone here, and the OTHER store is the lesser store for cheap customers trying to get their faulty equipment that we sold you fixed *scoffs*” was his first choice in tactics to get rid of me. If you got the cash to just throw at a phone without care, go to this location. If you want great service and a quality sales process and product go to grovetown!
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February 2024 by Miguel Roker
Justin @ Verizon Augusta Mall gives 5 ⭐️ service. Awesome guy ?
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February 2024 by Janlle Oates
Josh is an amazing sales person he was so much help and was overall a great guy -laura oates
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January 2024 by Dianna Delorenzo
Excellent service. I went with no idea what was wrong with my phone and it only took a second for the gentleman to fix it for me. I surely would recommend them.
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January 2024 by Yusuf Khan
Joshua McLeRoy is a true Buisness Solutions Specialist and Professional. You will not be disappointed with the service provided in understanding your concerns and delivering results. Thank you.- Orlando
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November 2023 by Cindy Campbell
Great job from Josh Mcleroy was very thorough with his help. Would absolutely recommend him for the best device. Thank you so much again!
