Visionworks is a prominent optical retailer with over 770 locations across 41 states and Washington, D.C. The business is known for its wide selection of glasses and contact lenses for all ages, including designer brands like Ray-Ban and prescription sunglasses. Customers appreciate the competitive value and quality of products offered. Many reviews highlight the excellent customer service, noting that the staff is kind, knowledgeable, and attentive. One customer specifically mentioned a young lady who provided exceptional service. Another customer praised a staff member for her guidance with progressive lenses and for fixing old glasses. The process at Visionworks is described as smooth, with customers receiving their prescriptions automatically after exams, which is often not the case elsewhere. While some reviews indicated that the sales experience could feel less personal, the overall sentiment is positive. Many customers feel welcomed and appreciated, with one noting the staff's dedication, such as a team member working through lunch to assist clients. Overall, Visionworks is recommended for its prompt service and quality products, making it a reliable choice for vision care.
Visionworks staff a very knowledgeable when doing eye exams, and they do have affordable eye glasses with nice designs
August 2026
Chris, Cynthia, Kelsey, and Dr. King were friendly, thorough, knowledgeable, and I enjoyed working with all of them. The entire staff not named was friendly and helpful too.
August 2026
It was a pleasure to visit Visionworks in Augusta at the mall entrance. Very informative personnel and helped me pick a nice pair of glasses. Thanks
