Walgreens in Augusta is a place where customer service can vary. Many customers appreciate the staff's dedication, especially during challenging times, noting that the team does everything they can for their patients and provides excellent care. One reviewer praised the pharmacy staff and the store manager for being quick to help and very caring, highlighting their great service. The pharmacy staff is often described as amazing and helpful, making sure customers get what they need efficiently. However, some find the store to be a bit dingy and feel that the professionalism of certain employees could improve. There are occasional delays, such as long wait times or miscommunications about services like lab testing hours. Despite these issues, the store offers useful services like FedEx drop-off and an ATM. Overall, while the store's appearance and some customer experiences could be better, the staff's effort and care, especially in the pharmacy and for patients, are consistently appreciated. Customers value the staff's dedication and the care they receive, making Walgreens a trusted location for many needs.
Don't ask anybody a question there, they act like your bothering them.
May 2024
Pharmacy staff is rude. They need to learn how to deal with customers. I simply want to pick up my prescription, pay and leave. You need to drop the sense of entitlement and attitude and learn manners.
February 2024
Horrible customer service. Wait time for the pharmacy is a joke.
