1st Action Services is metro Atlanta’s premier fire, smoke, and water restoration specialist, providing fast, dependable, and professional service. They are on call 24 hours a day, 365 days a year. Customers describe them as the best remodeling experience, honest, dependable, professional, and first-rate. The entire team is professional, courteous, great to work with, friendly, knowledgeable, caring, and kind.
They respond immediately, even on weekends and holidays, arriving shortly after an emergency call. They handle everything from initial damage assessment, photos, and floor plans for insurance, to packing belongings with care, storage, and complete repairs. Their representatives are on site to answer technical questions for insurance adjusters. They work hard late into the night with a ready plan. Customers report a gold star service experience, feeling that the team made a horrific situation manageable. They are highly recommended as good first responders and are a company customers will use again and again.
1st action (Owner Charles) took great care of my mother's home following water damage in her basement. They were very respectful of a lot of family memorabilia. They were extremely patient and informative with her throughout the entire ordeal. I highly recommend Charles and his staff, they make you feel like family.
October 2025
Nobody wants water damage! But when it happens you could not be in better hands for the clean up and mold mitigation than with FIRST ACTION. They explained every step so that I knew what to expect, were professional, hard working, neat and gave me the comfort of knowing the mold was removed and my home was ready for the... read full comment
August 2025
Thank you Charles and Team!! First rate company and entire team was professional, courteous and great to work with!! Will use again and again when necessary!!!!
