Quest Diagnostics in Austell offers a range of services including routine lab tests, blood and urine testing, drug screenings for DOT and non-DOT, pediatric specialty tests, and COVID-19 antibody testing by appointment. The center is open for drug screens Monday through Friday from 8:00 am to 4:00 pm. It is located near Regions Bank and Taco Bell. Patients are encouraged to schedule appointments online and prepare for tests using the website's tips. Reviews indicate the center is clean, well-run, and provides quick service, with many reporting a great experience. Check-in is described as very easy, often using a kiosk, with friendly staff leading to efficient visits, sometimes in under ten minutes. The phlebotomists are frequently praised as amazing, kind, professional, and efficient, making blood draws quick and painless, which is especially appreciated by those who are nervous. However, some note the location can be difficult to find due to a small sign, and there is no public bathroom or front desk staff available before being called back. Calling the center can also be a headache. Overall, despite minor drawbacks, many customers highly recommend this location for testing.
Awesome lab, conveniently located and professional staff!
June 2025
Clean facilities, very easy to check in, they accept walk ins, due to how efficiently they work, I don’t suspect you would have a long wait if you do a walk-in. The staff is all polite, respectful, very friendly and efficient. If you have an appointment expect to be seen at your appointment at time and out in less than... read full comment
June 2025
Mrs. Dallas was an amazing phlebotomist! This is the first time in my life I have been stuck by a needle and didn’t feel it. She also provided great customer service. I would definitely come back to this location for my annual biometrics.
