Thomas Drugs in Austell is a highly regarded, family-oriented pharmacy known for its friendly and professional staff. Customers appreciate that they are treated like individuals, not just numbers, with staff members who know their names and prescriptions well. The team provides fast service, often ready within a short time, and offers helpful support whether in person or over the phone. Pharmacists and pharmacy techs are attentive, always answering questions and addressing concerns, with some techs remembering family prescriptions as well. Customers receive useful services such as text reminders for medications and assistance with medication precertifications, ensuring smooth and efficient care. Unlike larger chain pharmacies, Thomas Drugs offers a welcoming atmosphere with a smile, making customers feel like family. The pharmacy is locally owned, reasonably priced, and committed to customer satisfaction, with staff members going above and beyond to help secure approvals and provide personalized care. Many have been loyal customers for years, praising the staff’s helpfulness, kindness, and dedication. Overall, Thomas Drugs stands out as a trustworthy, caring, and efficient pharmacy where customers feel valued and well cared for.
Love Ryan & all the ladies that work there! Support small businesses in our community!
July 2023
Unlike the cold and distant greeting you get at the big chain pharmacies, like Walgreens and CVS, you will be welcomed with a smile and treated like family by the staff at Thomas Drugs. Highly recommended!
May 2023
My family and now myself have been using Thomas Drugs for what feels like forever, they are the most caring, helpful and professional crew you could ever hope to have. I am so thankful for how easy they make the entire process of getting my prescription and making sure we are getting the best care. Love the whole staff.... read full comment
