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December 2023 by Ms. C.
Warning: DogFeathers groomer overcharged us after getting price IN PERSON directly from the OWNER! Took our small dog to DogFeathers (N. Clarendon in Avondale Estates) and discussed simple haircut service in great detail including final cost at time of drop-off. Upon pickup, they demanded much more than agreed even after stating how good he had been during the process. They even implied that they would not give us our dog back until we paid a 20% higher bill (before tip). In the course of discussion, several other points of discrepancy arose in their claims & process. Suprisingly unprofessional attitude from both owner & manager on hand who were NOT interested in customer service OR the slightest compromise! Avoid this place if you care for your dog and want to have long term happy relationship with your groomer. We're going back to kind, honest Daniel in Decatur.... Dog Grooming Care -- alert/ consumer warning/ problems dog groomer
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October 2023 by Allen S.
The folks at Dogfeathers have been grooming my doodles (ages 12 and 13) for about 10 years now. My experience today was absolutely unforgiveable. Shame on you. I will not be back.
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September 2023 by John Carroll
Our regular groomer was unavailable so we tried DogFeathers. Not only is their base price way more than our regular groomer, they ended up including a 20% markup for add-ons. One of the add-ons was a second bath after he urinated in the kennel he was in. Well, they had him for over 6 hours, of course at some point he would need to go. We were told the dogs were walked during their stay. The other add-on was for "extra hands". Every other groomer we've used had only two hands and got the job done for a lot less. We won't return.
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September 2023 by Tanner H.
Inconsistent service. Missed, cancelled and late for appointments. Often call and get asked to call back.
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July 2023 by Julie Farmer
I love Dog Feathers! They are kind to my Pom and he always looks great. Warren is the best!
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April 2023 by Barbara Ribner
Knowledgeable, dependable, and personable grooming staff. My pet loves hoing there!
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March 2023 by Kenyatta D.
I brought my dog here monthly for over 14 years. Highly skilled groomers. They gave Diva the ideal cocker cut. But they love the dogs most importantly. So when I got my new puppy, they were my second call. The tradition continues with my new one.
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August 2022 by Bubby Nikki
This was our first time coming to them and it was a fantastic experience! We dropped off our boy at around 9 and got a call that he was ready at around 1pm. We are so happy and pleased with his haircut! He looks so cute and ready for this summer heat! They also did a fantastic job getting rid of all the matting that occurred due to him having a cast, and they were so great working around his cast and making sure that they didn’t get it wet pet vets orders!Our puppy looks and feels great and we will for sure be back for more grooming sessions!
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May 2022 by Tana Arnstad
Al was very kind and listened to my concerns. We will definitely go back here for our next grooming. Pricing is extremely reasonable.
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March 2022 by Sarah D
We love DogFeathers! We have an antsy pup who needs a lot of coaxing, and they always treat her like the Queen she is (even when she is not the nicest). They are always professional and willing to do what it takes to get a good haircut; they don't hurry through the process but take their time so the pups stay calm and have a good experience. We bring in 2 small dogs pretty regularly, and now that we know they can deshed our corgi mix, we'll be bringing her in too! They are wonderful!
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March 2022 by Tanya Renee
First time customer but I'm hooked! To be fair, I've paid the same price at other locations and gotten more services than what's offered here but when I came to pick up my dog, I heard one of the staff talking to the dog he was working on. He was telling the dog what a good boy he was and how good he was going to look with his haircut. ?? So sweet! I'll definitely be back.
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December 2021 by Lisa M.
If you want a groomer who will show so much love towards your dog bring them here! I've been looking for a new groomer for almost 2 years since my groomer of 10 years moved several states away. I've read reviews, looked at the facilities, tried a few different ones a couple of times yet nothing seemed to be the perfect fit long term. I brought my Yorkipoo, 12 years old, to see Mark and I'm so happy I found him. Not only was everything easily explained to me during the call to set up an appointment but when I arrived he listened to everything I wanted and he absolutely delivered! Due to 2 different car accidents on 285 it was taking me longer to pick him up and Mark made sure my baby had water available all day and a short walk after the groom. Despite me living over 30 minuets away I fully intend to stick with Mark for all of my grooming needs. He's absolutely a huge animal lover and lives for what he does. I feel extremely comfortable leaving my elderly dog with declining health here.
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November 2021 by Christine Wells
Stella (Mae) got her groom back! Al and Warner are absolutely wonderful. Stella started howling in positive anticipation as we drove up (first visit with zero positive framing from me), as if we were approaching the dog park. She left happy, not stressed like she is after visits to a certain big box groomer. Al has groomed for 50 years, is absolutely angelic in his pet care and masterful at his craft. Thank you Dog Feathers!
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October 2021 by Amica Laileung
A great place to get your pet done right
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October 2021 by Pam Henry
Friendly place did good work will be going back
