Five Star Credit Union is highly praised for its excellent customer service and helpful staff. Customers appreciate the quick responses and support from team members like Kimberly, who assisted with vehicle loans and pre-approvals, making car shopping easier. Angie Lawson and Jerri Cordell are recognized for their patience, education, and willingness to help customers find the right options. Many mention feeling overwhelmed initially but are grateful for the guidance and care provided, which helped them get their own vehicles. Overall, the staff’s patience, attentiveness, and dedication make Five Star Credit Union a trusted place for banking needs.
Love doing business with them. Kimberly help us with a vehicle loan over the phone and was quick to respond to questions, and advisement. We got pre approved with parameters for a vehicle search, which was super helpful and a game changer for car shopping.
May 2024
Angie Lawson help me being patient with me. Help me educate me. I appreciate her so much. I appreciate five stars so much and help me to get my own vehicle
April 2024
I am overwhelmingly satisfied with Five Star CU. Kimberly is a true champion with customer service. That is why I will always bank with Five Star . Thank you all for the great job you all do. Thanks,Christopher Wynn.