Five Star Credit Union is highly praised for its excellent customer service and helpful staff. Customers appreciate the quick responses and support from team members like Kimberly, who assisted with vehicle loans and pre-approvals, making car shopping easier. Angie Lawson and Jerri Cordell are recognized for their patience, education, and willingness to help customers find the right options. Many mention feeling overwhelmed initially but are grateful for the guidance and care provided, which helped them get their own vehicles. Overall, the staff’s patience, attentiveness, and dedication make Five Star Credit Union a trusted place for banking needs.
Angie Lawson made the whole process of getting a loan very easy. Her guidance and follow-up kept the ball rolling all the way through completion so there wasn't any delays. Thanks again for providing professional guidance as well as clear communication on what information she needed.
April 2025
Debra was amazing and went above and beyond to help me refinance my auto loan.
April 2025
Debra Johnson at five-star in Dothan makes any process involving financing as easy as it could possibly be. High level of competency makes us feel like we're in great hands.