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November 2025 by Renee
The staff was extremely helpful.
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October 2025 by Aleea Harper
Ray was extremely knowledgeable and helpful. He found my windshield wipers I needed, installed them, and I was on my way.
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October 2025 by Dontaviois Solomon
I Went in Here and it was the most friendly auto parts store I’ve ever been to and very well clean, not to mention the staff was very helpful when it came to installing my battery
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October 2025 by Nickel Pickle
I went in to get a couple miscellaneous items and the Heavier set woman and young gentleman where very helpful and very well mannered
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September 2025 by Makiah Lamonte
I had a very disappointing experience at this O’Reilly Auto Parts. I stopped in to have someone quickly check my oil before driving back home, something I’ve had done here in the past with no issue. However, the woman working at the counter was extremely rude and dismissive. In her words, “we do not check fluids,” but it was very clear she simply did not want to help.
What made this worse is that I know this isn’t true—I’ve been here before, and the gentleman who assisted me previously had no problem checking fluids and making sure I was safe to drive. The worker’s attitude this time was lazy and unprofessional, leaving me frustrated.
I ended up going right across the street to AutoZone, where the employees were kind, helpful, and immediately checked my fluids without hesitation. Thanks to them, I felt safe and taken care of.
Unfortunately, I cannot recommend this O’Reilly location based on this experience.
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August 2025 by Marcie R. Seleb
Despite what any website says, staff told me that they are unable to change most car batteries. They were unable to help me.
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June 2025 by Jesse Kelley
Good place to get your parts,clean and if they don't have your part they try to order from warehouse
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February 2025 by April Bethune
One day right after my mama passed I noticed one of my windshield wipers were torn up, it was raining that day and Kimberly came outside and helped me replaced all of my wipers in the pouring rain. She was so sweet to me.
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February 2025 by Fabian Mejia
Today I went into O'Reilly's as usual I asked for a certain parts they sold them to me and the wrong Parts as always every single time that I purchase a part from O'Reilly's they saw me the wrong Parts not to mention the manager is absolutely disgustingly rude and racist and threatened to call the cops on me I asked for my for a refund I paid with my debit card and she put it back on my card or now I got to wait 5 to 6 days for $250 she started laughing I truly believe that people that don't have any insight on car parts or knowledge automotives should be working in an auto parts store absolutely horrible experience this is the last time that I go back to O'Reilly's employees are unprofessional and have no knowledge whatsoever of Automotives
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September 2024 by Empathy21 (Joanne Byrom)
8/20/24 new review. I gave y'all one more chance. Just left there. I was the ONLY customer. Looking to buy 6 Bosch Wiper Blades at ~$35 each plus I needed some parts that would have been behind the counter. Standing in the wiper blade isle for at least 10minutes, I know the sizes that were in the vehicle but there's several variations in the simple numbers. No help offered. I walk up to the counter and 1 employee walks off to the back. Other guy is standing at the counter wearing HEADPHONES,not even ear buds, Headphones and staring at his cellphone!!! Never even looks up!!! I stood there for at least an entire minute before walking out the door!!! I was going to spend around $500 in your store this evening... But now I'm at home and I will make my purchases elsewhere! Never coming back!
If you go to this location then I hope you don't need help with anything. I typically always have great experiences and excellent customer service at O'Reillys. But, this particular location is lacking in customer service. The place had at most 3 customers at one time, I needed a ball and tow hitch for my Subaru Forester Wilderness and went through everything available on their shelves. At one point I was sitting on the floor surrounded by several options. Pretty obvious that I could have used some help from one of the employees. Yet, 2 left for lunch and the 2 other guys I saw just talking behind the counter never once came over. So I finally gave up, bought my windshield washer fluid and left. The O'Reillys in Thomaston has ALWAYS been great. I'm so frustrated and disappointed by the Barnesville store, this is not my first bad experience here. So, I will take my money to a business where the employees are actually helpful so I can guarantee that I buy the correct items for the hitch I had factory installed during my custom build of my Subaru Forester Wilderness Edition. I'm done with this particular store!!!
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August 2024 by Corris Shannon
The workers at O’Reillys are very knowledgeable of automobiles great customer service.
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July 2024 by Jamie King
They gave great service and better advice. We had a problem we thought was the battery & to find out it wasn't. Good job guys.
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April 2024 by Andy Price
Sometimes I just want to buy some oil or fuses or parts real quick. That’s not generally something you can do at this store. It takes me on average about 15-20 minutes inside the store before I’m able to leave because me and the 7 people behind me in line have to watch the one person at a register talk and walk away and look for parts for several minutes before the other 2-3 on staff will show up. Doesn’t matter what day or time of day or who’s working. If I go to advance or auto zone I can buy whatever I want when I want to buy it without argument or questions or asking for my phone number
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February 2024 by DanielDawgs20
Found what I was looking for quicky
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December 2023 by Gary Mcconnell
Great staff
