-
April 2024 by Madyson Patton
never going back even if someone wants me go back i will refuse! worst experience i’ve ever had! the place was not busy AT ALL i mean AT ALL still took a hour for my family food to come one and then mine was the last one and it took mind about a HOUR AND 30 MIN! Ihop no wonders y’all don’t get many customers.. have a nice day:)
-
March 2024 by Alexs Lyfe
Have gone multiple times and have had different experiences each time. During busy weekends the dining room is fairly full while food and service are great. Unfortunately in the evening it seems that staff is a little less attentive to customers - takes a while to order, get refills on drinks, or to return after the meal has been served. Now the food....well, that's been great each time and consistently fresh, well prepared and delicious.If you're ok with great food with hit or miss service, this is the place to be.
-
March 2024 by Tom Singleton
***Please Read Entire Review *****We were seated for 45 minutes after ordering, no food. Got both the drinks wrong. Could not get anyone to help us. Stopped servers multiple times to ask about our order, NO ONE evercame back to check on us or the orders. We never got our food. Saw a good portion of the staff outside, smoking cigarettes NOT WORKING.THIS WAS AT NOON. No manager anywhere to be found. We walked out. WILL NOT BE BACK.***P.S**********We did return to this location at the invitation of the area manager and local manager, who comped our meal on the second visit. The service was excellent, the server was attentive and friendly and the food was delicious.I would like to compliment the managers on such a quick turnaround re-training the staff.Excellent work, we WILL be back.
-
March 2024 by Danny Auyeung
We were seated fairly quickly, but after 10 minutes of sitting nobody came by to get our drink order. At least somebody could’ve came by and said a server would be with us shortly. We decided to leave. As we were exiting, there were 4 workers standing at the register wiping menus. This is UNACCEPTABLE!!! Your managers need to get it together. You WILL lose a lot of customers with this lack of attention from the wait staff. It was not even busy. It was around 9:45 am on a Saturday.
-
March 2024 by Bragg Wolfe
Haven't been to IHOP in a long time. Why not!!?? Wow, the food was REALLY good and the service was better!! Definitely going back more often!
-
March 2024 by Jordan Frazier
Customer service was absolutely terrible. I called to place a to go order with a my husband and I had coupon and were told we both couldn’t use it. After speaking to the next person, instead of asking about the issue/coming to a resolve , the young lady hung up on me.
-
February 2024 by John Chambers
If you like IHOP, this is a good one. It was clean, the food was what you would expect at a well run IHOP, and the waitress was attentive.
-
February 2024 by lindsey Bowles
Food was very nasty and didn’t even get my food the way I wanted it I told them 3 times and still couldn’t get it right I will never go back there again if they can’t do the job right and understand you they shouldn’t be working there period ?
-
February 2024 by Michael Hoard
Food was good but that was it. 1 1&2 hours was way to long. Waitress disappeared and hardly saw her. Several tables around us had been seated, ate, and left. Half way through they turned on some loud music.
-
February 2024 by CATHY Oxford
We enjoyed the 2by2 by 2, my husband got sausage Lings & I had crispy Bacon.Wheelchair accessibility: Handicap parking available.
-
February 2024 by GG P
This happened today!Customer service STINKS! I noticed quite a few reviews that were AWFUL and basically the owner left the same response for different situations. The restaurant was basically empty upon my arrival,there was no one at the front to seat me and once I was seated I waited 7 minutes before getting Wendy's attention(wasn't her section). After reading reviews, some action really needs to be taken as far as CS goes because this is RIDICULOUS!! Wendy was my server for the duration and I thanked her for serving me. Wendy was gracious and should be valued(if not already). THANKS AGAIN FOR/ TO WENDY!!!??
-
February 2024 by Joe Lynn
I love this IHOP location. The food is always perfect and the entire staff is extremely friendly and helpful. I have one critique. For some reason, the music played in the dining area is RIDICULOUSLY loud and obnoxious. It's like a scene from, "A night at the Roxbury" trying to have a conversation across the table, shouting over 80's jams.
-
February 2024 by Kimberly Crawford
We were first taken to be seated at a dirty table, they redirected us to yet another dirty table. After 15 minutes, no one had still come to clean the table or take even our drink order. The floors were extremely dirty. This isn't the first time I've had bad experience with don't staff, the sad part is the good is actually good.
-
February 2024 by Yaretzi Mayorga
The food was good but waiting for it took way too long and there was only 3 other groups of people in there.
-
February 2024 by Argentina Mars
Waiter was great. I don’t remember his name but he was excellent I left a good tip in cash. Please when tipping pay in cash they get it immediately and don’t have to report and pay government.