PetSmart is a leading pet supply and services retailer that offers a wide range of products and care options for pets. With over 10,000 items available both in stores and online, PetSmart caters to dogs, cats, birds, fish, reptiles, amphibians, and small animals such as guinea pigs, gerbils, hamsters, and mice. Customers can conveniently shop online and pick up their purchases at local stores within two hours. Many reviews highlight the excellent grooming services provided at PetSmart, especially praising staff members like Crystal for their loving, thorough, and friendly care. Customers appreciate the helpful customer service and the staff’s willingness to accommodate last-minute appointments, often going above and beyond to ensure pets look and smell great. One reviewer expressed high satisfaction with the grooming, noting that their dog looked and smelled amazing afterward, and commended Crystal’s consistent care since the pet’s puppy days. However, some concerns have been raised about the grooming process, such as the cleanup effort during busy times and instances where pets may feel scared or uncomfortable during grooming. One customer was charged for a full haircut but only received a partial trim due to their puppy’s fear, leading them to groom their pet at home instead. Despite these occasional issues, PetSmart is generally regarded as a friendly, helpful place to shop for pet supplies, toys, food, bedding, and veterinary care. The store also offers additional services like dog training, pet boarding, and adoption, making it a comprehensive destination for pet owners.
Very pet and owner friendly! Clean, well organized and well stocked. Super quick to ask if you need anything and very helpful. If they don't have something, they'll do their best to see how you can get it or alternatives.
July 2025
Thank yall aswell, for being so good to pet owners, and pets alike.
June 2025
Grooming staff is incredible my dog looked amazing
