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11:30AM - 4:30PM
146 M.L.K. Jr Boulevard, Monroe
Shipping Centers
“I can’t say enough about the kindness and professionalism of the staff members at the UPS store. They are very well trained and always know what they’re talking about and give you confidence when you’re sitting out packages no matter what the size or importance are of the package. Today I sent seven passports to DC, and the lady made me feel very confident of what she was doing and how it was gonna be done. I’m very grateful for this place every time I go…. My wife appreciates the two so she can always send back her Amazon prime packages at ease. Thank you to the staff.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I had an outstanding experience at this UPS Store thanks to two exceptional employees, Fatima and Kaycee. I came in needing to return a package without a label or proper packaging, and from the very beginning they went above and beyond to help me.
Kaycee assisted me first and gave me helpful advice on how to package my item so it would cost less. When I returned the next day, I met Fatima — what a pleasant young lady. She took her time, didn’t rush me at all, and even researched the correct address online to make sure everything was accurate. She guided me through the entire process, helped me get the best shipping rate, and made sure I left with all the proper receipts.
Great customer service is rare these days, but these two young ladies truly stood out. Their kindness, patience, and professionalism deserve to be recognized. UPS is lucky to have them!”