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November 2023 by Michael Padgett
Most painless truck buying experience ever. The team took care of every step in ordering and delivering new F350 King Ranch. Very professional and 100% transparent and honest with me the entire way. Will definitely continue to take my business here in the future. Thank you Mike !!
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October 2023 by Greyson Walldorff
I worked with Bart on purchasing 2 electric chassis E-Transits for my business. I highly recommend Bart and the team. Communicative, played no games on the financing or fees, knowledgeable, and even delivered the vehicles to my business in Atlanta. Will be purchasing again with them.
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October 2023 by Misce H.
I bought my car from Joey Lee, and he was easy to work with and the transaction was seamless. Years later I am still happy with my used car, and it has carried me clean across the United States! You can buy used from them, and have peace of mind! Thank you Joey and Mike!
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August 2023 by Cheri Strickland
Mike Burch has provided exemplary quality service with quality products, every time. The customer service is always great and the service department is always on time. We have purchased 10 Ford’s from Mike and will be back.
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August 2023 by Boat Transport
Super easy to deal with. Order my F450 in October and got it in July. Came into dealership 45 minutes later driving down the road. A+ all around and will definitely do business again!
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August 2023 by bill strickland
Went to Woody earlier looked at several vehicles but financing was 8% or higher more like 9% called navy Federal best 5.9% Ford beat both. Mike Jr showed us several and Cheri loved one and we bought it and it was detailed in 30 minutes' drove it home....life is too short not to have something sweet
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July 2023 by David Walters
I have had poor dealings with this dealership before due to their service department, but this was the 1st time ever buying an auto from them. Shop around even for extended warranties. I personnally wanted the Ford extended warranty instead of the off brand that the dealership pushes. After purchasing the auto, I called the dealership in the next town and found out that Mike Burch Ford had charged me an extra one thousand dollars for the Ford extended warranty. Luckily, I was able to cancel it thru Mike Burch Ford and go to the other dealership to save the $1000.Response to the owner: I took delivery of the vehicle on June 30th, 4 days after signing papers. Yes, you did discount the price and Joey did his best to get me good financing, however, I did not know it was going to be at the expense of over charging for the warranty. I was never told that you would "price match" the warranty cost until I called and asked for a refund, at which point I was asked if refunding the difference would satisfy me. Per Ford, your expedited refund that took a week should have been able to be done in a day. The discounted price of the vehicle was appreciated due to all the repairs I have had to make and will have to make to the truck. Your service department could not align the truck to make it quit pulling, the "new" key you made me had a dead battery in it, the windshield washer pump was DOA, and as I have found out, per Ford standards, the rear brakes should have been replaced before the truck sold due to them being below half material left. All of this does not include the cosmetics that you admitted was being sold as it, such as the busted rear tail light and crumpled front bumper with busted fog light housing. With help from Ford and another dealership, I'm sure I'll be pleased with the truck shortly. Thank you, for your time.
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July 2023 by Canamer Inc.
Best dealership experience ever!!! Accurate details of vehicles and functions . Quick and easy paperwork for purchase and great staff. Highly recommend, purchased 3 vehicle from them in past 3 years
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June 2023 by Jeremy Gove
Phenomenal purchasing experience! The team was helpful, informative, and transparent with pricing. Transaction was smooth; finance process was quick and efficient. Hands-down, the best new vehicle purchase I've ever had! Love my 2023 Ford Bronco!
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June 2023 by jwasdin27
All details of everything done when truck was serviced and check engine light was seen about and also two recalls listed on paper.A lot better than last 2 visits there thank God it’s changed for the better
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May 2023 by Sheryl Rogers
Best car buying experience! I found my vehicle online and started the process. Bart was great to work with and made the process very smooth. I live 3 hours from the dealership and the fact that they would deliver it to me was another selling point. I'm the happy owner and would highly recommend this dealership on their sales and service!
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May 2023 by Danny Felts
Made 8am service appointment and they were ready and took me in first; thoroughly queried what was needed today, kept me informed of any issues and progress. Completed work on time, discussed discovered issues and scheduled next appointment. Professional and courteous.
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May 2023 by Michael Anderson
michael Burch JR in the service department has alway gone above and beyond to keep our work vehicles in good working order and is always able to get us in and out in a timely manner. The repairs have always been top notch. Thank you Mike Burch Ford.
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May 2023 by Robert Hays
I had a great visit with Mike Burch Ford of Blackshear today. I came in for an oil change and rotate. Upon their free inspection they found that I had a broken CV axle and was able to get it take care of at the same time.
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April 2023 by Carl Herold
The folks at Mike Burch Ford were the best! They were easy to speak with about their products, very knowledgeable and NOT PUSHY! I really appreciate Mike Burch Ford not selling me a car, but assisting me find a suitable vehicle. (There IS a difference!). Additionally, the price was right, with no unnecessary add-ons to gouge the customer (As some lesser dealerships will do), and a pleasure to deal with. Hooray for Mike Burch Ford!
