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February 2024 by Teresa Patterson
Our excellent mail carrier, Kayla, was ill and a sub ran her route. A package belonging to me got delivered to the wrong address on a Monday. I contacted the post office. Brittany assisted in advising a different sub assigned to our route the following day (Tuesday), about the package that needed to be retrieved and delivered to the correct address. The 2nd sub did an excellent job in handling this correction. I do not know his name but he displayed such politeness (great attitude) and professionalism in dealing with this correction. Thank you for all your assistance in this matter
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January 2024 by Tee Allen-Turner
Get rid of the AI and just answer the phone. Please, all I wanna do is ask a simple question.
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December 2023 by redley lamar
Bear post office ever. We love our mail lady!
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December 2023 by Dawn Kuss
We were told they tried to deliver our package but no one was home... we were outside from sun up to sun down having trees taken out. Why do they have to lie?! Just be honest, "I didn't have time to deliver your express pkg"... frustrating! Plus, NO ONE answers the phone!
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December 2023 by Amber Cline
They never deliver my packages. Absolutely refuse to leave them on my porch or in the mailbox. I have to physically go to the post office and pick them up with my toddler in tow.I placed a larger order for Christmas and they won’t even attempt to deliver the smaller packages, so now I have to bring a 3 year old to the post office and attempt to get 6 packages all at once while holding on to my toddler….Just ridiculous.
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December 2023 by mia couret
Honestly I’m so sick of dealing with this post office. The driver they changed us to now apparently had 0 training rides up and down the same road multiple times trying to figure out who’s mail is who and even then me and the neighbors have to bring each other our mail. I get notifications that my mail is delivered and then nope not there. And forget trying to get a hold of someone on the phone all I can assume is they just don’t have any. There’s been many other issues over the years.
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September 2023 by rich 2360
Useless to submit a mail hold request. They never do it. Have submitted online and in person... no difference. Useless.
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February 2023 by Derek Nagel
I've changed this review yet again because the postmaster called me within one hour of filing a claim through the USPS website. She was very friendly, competent, and helpful, and I feel like she will resolve the issues of my lost mail. Thanks so much for your quick attention to this matter!
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November 2022 by SugarFree Productions LLC (Webspozay.com)
I work at the Camp Merrill mailroom and since the lady that ran the route for 20 years retired, the service has been spotty. We do have one driver who knows his job but because he hasn't been in the employment of the postal service long enough, he cant bid on the route. Yesterday the substitute driver came, but didn't pick up or leave any mail. I have 300 Ranger Students and the personnel who work here looking for their mail and the only thing I can tell them is the USPS is not doing their job.
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September 2022 by SugarFree Productions dba
I work at the Camp Merrill mailroom and since the lady that ran the route for 20 years retired, the service has been spotty. We do have one driver who knows his job but because he hasn't been in the employment of the postal service long enough, he cant bid on the route. Yesterday the substitute driver came, but didn't pick up or leave any mail. I have 300 Ranger Students and the personnel who work here looking for their mail and the only thing I can tell them is the USPS is not doing their job.
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June 2022 by Emily Story
I see the reviews so this is most likely not going to help but I’m writing anyways. Our rent and utilities check has been in the mailbox since June the 1st and it’s the 5th. Our flag has been up for 5 day. Unfortunately we will have to electronically send money for our utilities to landlord so to avoid a late fee and just take her the rent check. She lives 2 hours away. So I guess to avoid this I will have to personally take the check up to the Post office from now on. My mom delivered mail for 20+ years and she says that’s just terrible and embarrassing.
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April 2022 by Frank Twiggs
They deliver packages to the wrong address constantly. I had one package worth well over $1,000 that did not show up was told it was delivered to the wrong address and refused to give me their info or do anything about it. Have sat in the parking lot multiple times waiting because she opens when she wants no real set hours just poor management.
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April 2022 by Kim peppers
Customer service has always been great at this USPS site. I go very often and have always had helpful staff, who always have a smile on their face which makes for a pleasant experience.
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April 2022 by Dr. James Fitzgerald
Last night (Sunday) the USPS carrier left a package at the base of the mailbox and made no attempt to deliver it to the house. In the recent past other deliveries have not been brought to the house for a signature but instead left a form in the mailbox. What's going on? Have they stopped deliveries to the house? BTW, my driveway is 1/10th of a mile from the road.
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July 2021 by Ike Ike
Worst post office I have ever had to deal with.1. The NEVER answer their phones2. They have missed 3 package deliveries so far this year with absolutely no valid reason… twice they said we weren't here, though I work from home, and have left packages on my porch before.3. Did I mention they wont answer calls??This is exactly why the USPS should be on the list of government organizations dismantled, and allow private companies such as UPS, FedEx, and DHL do what they do best… deliver on time!!!This is your tax payer dollars at work folks. Disgraceful!*Update… i finally called in and asked why my package was shown for delivery at 7:54 and cancelled at 8:05… she said “maybe it was too big to deliver”… I i formed her it was not. I told her i paid for a delivery and our tax dollars help pay for this service and it should be delivered. She told me I was out of my mind and hung up…I will be filing a formal written complaint on this person. Enough is enough.
