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November 2023 by April Jimenez
I was there with my 2 and 6 year old kids and the workers were so patient with them. They even played with them when they had no customers. Emmanuel was was excellent in explaining everything to me step by step and he took his time as to not rush so I understood it all. Caleb played with my little girl letting her draw on all of his sticky notes. Caleb also listened to my son talk his ear off and he answered all his questions the best he could since my son is only six and is Autistic with ADHD also. Thank you all so much for your kindness and being so great and knowledgeable at your jobs.?❤️
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November 2023 by Dallas Snyder
Everyone in the store is super helpful and very happy to help with anything you have wrong or if you are simply wanting to get upgraded. They have the best deals and they don’t hide any hidden fees they are up front and honest with you.
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November 2023 by E Kearney-Vitto
EXCELLENT service today. Not happy my (old) Pixel 5 burned out, but new replacement managed professionally. David (and other staff) were terrific.
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November 2023 by Preston Shaffer
Great store! Awesome people!! Shout out to Emmanuel for helping me out! Very cordial and helpful!
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October 2023 by Chip Cassidy
Jess was a pleasure to work with, she explained everything for plans and service to help us make an informed purchase decision.
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October 2023 by Derek D. Peterson
I could not accomplish anything for 2 days on live chat, tech support (spoke to 3 humans) or texting. In the Victra Verizon store, Jess erased all the frustration I had accumulated for the previous 2 days. She is a professional representative of Verizon.
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September 2023 by Harold Woodworth
Great" helpfully and a lot of patience!
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August 2023 by Geri Hand
I had a great experience with the customer service reps at this store and would highly recommend.
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July 2023 by Alex Poplin
Came by to straighten some things out with some unexplained charges on my bill. 1 person working, 3 of us waiting in line and another couple came by, saw the line, and left. I tried to break the ice with a little laughter and received sarcasm and put down's from the clerk in return. We're not people in their eyes, just dollar signs, no attempt to build rapport with anyone, including the people he was helping. After an hour I walked out.Also the bait and switch sales tactics are so messed up. "we can get you a free Iphone 14 today if you switch from your other carrier" get ALLLLLL the way through the set up and information just to find out at the end that they're going to charge you tax on your "free phone" in the amount of $150 each. I get that's what the IRS expects, but be forward with that information, not a snake in the grass, bait and switch kinda scumbag.All that, and the service itself (at least in north blairsville) is terrible, though i hear it's good in south blairsville.I asked if anyone else was working, or coming back from lunch soon or anything and he says "what, i'm not good enough for you" I replied with "no." ... like seriously? I'm sitting here for an hour, trying to take care of some hidden fee bait and switch BS charge thats on my account, you've been sarcastic towards me, and there's nobody else here to assist your customers and community ... no, you sir are not good enough for me.I get he's not responsible for staffing, or prices, or the IRS, but he didn't do much to make any of those frustrations any better.2 stars because you were open, and the store was generally clean.
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July 2023 by Karen Hansen
Caleb was very informative, polite, and professional. He had the store open on time and was very helpful and knowledgeable. Our best experience with a Verizon employee.
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June 2023 by Rick Henigin
Robert did an amazing job, he was helpful and knowledgeable. Made getting a new phone easy! Come to this Verizon if you need anything!
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June 2023 by Marco de'Medici
Not 4.4 stars it should be 5.0. These guys are techies and know the mobile world of tech. If you need a phone - come here. They solved my issue on 5 minutes.
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June 2023 by Fred Wilson
I've bought phones from this Verizon before and the service is always professional. I would highly recommend this business.
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June 2023 by Denny Arnold
Great service, still not a fan of the programs and their complexity. Always getting into your wallet.
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June 2023 by Joseph Jeffries
Emmanuel’s was an outstanding employee I highly recommend this store and him
