Copper Basin Federal Credit Union is highly praised for its dedication to serving the community and its members. Customers appreciate the friendly and helpful staff, who go above and beyond to meet individual needs and make banking easy. Many mention the staff's kindness and willingness to assist, especially highlighting employees who have taken good care of them and their financial concerns. The credit union stands out for its support of local businesses through initiatives like the Buy Local Spend Local program, which helps strengthen the local economy. Members also value the financial education resources and workshops offered, which have helped them make smarter financial decisions and feel more confident about their future. While some customers wish they could handle business accounts directly, they still find the overall experience positive. The atmosphere is welcoming, and members feel like part of a family. Employees such as Pam and Annie receive special praise for their excellent service, making opening accounts and conducting business a pleasant experience. Overall, Copper Basin FCU is seen as a caring, community-focused institution that members trust and appreciate for its commitment to their financial well-being.
Tammy was a tremendous help with setting up our checking and savings accounts!
June 2026
Tammy was incredibly helpful in setting up our new account and explaining all the great features the bank has to offer. She took the time to answer all of our questions and made the whole process a breeze. She was a please to work with.
June 2026
Ashton was extremely knowledgeable and responded quickly to all requests. We always knew where we were in the process of our loan. I would recommend her to anyone looking for a loan.
