Mountain Valley Motors, Inc. is a family-owned dealership known for its caring and friendly staff. Customers appreciate their willingness to help, even in challenging situations. One customer traveling out of state experienced exceptional service when their truck had a problem. The staff, especially Austin, went above and beyond by scheduling repairs, providing a loaner vehicle, and even returning calls on a day off to ensure the customer was taken care of quickly. This dedication helped the customer get back on the road promptly. Others have praised the dealership for their flexibility in helping customers with low credit, no down payments, and trade-ins, often working to find solutions even when other places turn people away. Salespeople like Andrew are highly recommended for their smooth, friendly, and helpful service, making the car-buying process easy and enjoyable. Customers have purchased new vehicles, including 2024 trucks and Jeeps, and report being very satisfied with their experience. However, some reviews mention issues with used cars, such as undisclosed damage and warranty concerns, which have caused disappointment. Despite this, the overall impression is that Mountain Valley Motors is a caring, helpful place that strives to meet customer needs and provide excellent service.
Tony was great to work with! I told him what I wanted for my trade-in and what my budget was, and he made it happen.
I was in a hurry, so Tony even helped get the process started virtually, which saved me from spending the whole day at the dealership.
Overall, great experience. Highly recommend Tony!
July 2026
Walked in without an appointment at the service department due to having a possible leak in a tire for my Jeep. They took care of me right away and I was back on the road in no time. Super friendly and super professional
July 2026
Just got my new Grand Cherokee limited reserve and I love it. Been buying my cars here and the service has always been great by all employees. If you need to purchase a car ask for Tony.
