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December 2023 by Justin Stone
Rooms could use a deep cleaning. It was “surface clean” lots of mildew on the shower heads and curtain. Found plastic cup lids and trash under the front of the micro fridge and trash under the bed/behind the chair in the corner. Coffee maker had water in the tank that I am sure hadn’t been cleaned.
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December 2023 by The Adventurers
The room was clean, well decorated, looked like a cabin and that was the main purpose, if you want something more updated then the Holiday express is the perfect place but for something more rustic this is okay. The breakfast is muffins and coffee, don’t expect eggs and bacon. In overall we had a good time, the location is perfect and close to the downtown. The person in the front desk was the only one doing everything, cleaning the rooms, answering the phones, and attending the front desk so she was not in a good mood that day and we literally had to wait at 4 pm to do the check in, but having said that I get it, her bad mood. This place needs more staff.
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December 2023 by Priscilla G.
Don't give them your credit card information. They charged me twice and have yet to make good on it! It's been over 3 months. They haven't returned phone calls or emails. What a rip off!!
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November 2023 by 1O1 CAROLINA
Lying filthy Indians, ROACHES. and refusal to refund WHEN I DIDN'T STAY.FRAUD LIES
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November 2023 by cheryl hutto
Do not deal with these people!! We made a reservation several months ago, but had to cancel. We cancelled the reservation via phone with Carol, (which she confirms), over a month ahead of the reservation date. Owner still charged our credit card. The owner is not adhering to his cancelation policy, and taking people's money. When trying to rectify the situation, he can never be reached by phone.
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November 2023 by Susan Finnegan
Blue ridge mountain area is beautifulNoteworthy details: It's so country, I loved seeing the views, staff is so nice. Breakfast was good as well
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October 2023 by Elmer Kinkade
Clean and staff are polite. Don't expect to check in early. They stick to the 4pm check in time.
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October 2023 by June Barker
Beautiful and clean room. Staff very friendly and accommodating! Would definitely recommend this Lodge!
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October 2023 by Henry Stevens
Perfectly fine hotel for the price. The receptionist Carol was very nice and helpful.
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October 2023 by Vera Sutherland
Great simple place to stay, Breakfast was just muffins, bagels, nobody was making coffee. Rooms were pretty clean. Lots of lost reservations for our multiple
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October 2023 by Angela Warren
Carol at the front desk was so nice. She was very helpful and personable.The rooms are redone to a point and could have potential . However the housekeeping is not good at all.This could be a great little place. But is missing the mark completely on cleanliness.
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October 2023 by Barry Simkin
Nice basic hotel... Fair price .. Average clean... Check in staff friendly, morning staff loudly chatting on face time.... Enjoyed fire pit.. Cute rustic decor appreciated by wife... Reviews all over place and quality control at locally owned hotel seem to be issue, your experience can vary greatly.... Heat/AC unit very loud, louder then the train ride which bring most people to town... We were in room 101 which was right next to desk, too loud, can hear their phone ring and the main door chime everytime opened.....
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October 2023 by Breanna Franks
Not a good experience for us. The room smelled horrible when we got there. The only way to describe it is really a mix of feces and urine with a musty, moldy smell. There was a pillow with a large brown stain on it. The window wouldn’t stay open so there was no way to even let in some fresh air to negate the smell. There was a dried white, crusty substance on the bathroom counter in multiple places. The bathroom smelled even worse than the room. There were brownish black splatters on the toilet inside and outside as well as on the inside of the bathroom door and door frame. The shower had brown splatter and a couple dead bugs in the bottom. There was also a second entrance to our side of the hotel that had a key reader that was broken. So the only access we had to our room was to come in through the lobby and walk to the other side. Not a big deal really but inconveniencing for sure. The breakfast consisted of bagels, yogurt, cereal, and muffins. No protein was offered except in the activia yogurt. The beds were made and the sheets seemed to be clean but that’s really the only thing I can positively say. I would not recommend this place to anyone unless filth is what you like spending your money on. If I had a chance to go back I would pay double this price to stay somewhere else.
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October 2023 by Marianela Fermin
Great lodge, made of log the rooms are really cozy. The front desk lady is very pleasant and helpful.
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September 2023 by Jennifer Reagan
This is close to downtown and the staff was very nice. The rooms could use an updating but for the cost it served it's purpose. They did have a nice little breakfast that came with the stay.
