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November 2022 by Renee Berryman
I placed an order a pick up on 11/16 and it scheduled between 12:00-1:00pm on 11/17. Had a friend who was kind enough to make the trip out there from another town. She arrived about 12:15. Finally at 1:30 she was able to find someone to help her. Only to be told the order wasn’t ready. I made multiple calls and spent 1 1/2 hrs on hold trying to speak with a manager but no one ever picked up. Finally at 7:29pm Sams notified me that my order was ready. Thank goodness Costco just opened in Athens. They will get my business from now on.
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June 2022 by Gladys Martinez
Todo bien la experiencia muy amable
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January 2022 by H adams
Got gas
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October 2021 by Fernando Jaramillo
Is always a good experience, couldn’t find no rice today though ??♂️
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September 2021 by Adi S.
The store is always in good order and clean. The pharmacy is pure GOLD. The pharmacy staff have been so helpful we know them and they know us. "Scam and Go" is a must. Use it once and you will never use a register again. It's also very valuable because it lets you track what you're spending while you're still shopping. No more surprise $300 and $400 check outs when you're thinking that you were at about $150-$200. We've all done it.
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July 2021 by Shirley West
They was very helpful I recommend any body to come here
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May 2021 by Jaynae Hill
No Customer service with Gas
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May 2021 by Karey Hart
Just a few minutes ago management at this Sam’s Club, refused to refund a $50 bottle of champagne that was soured. They claimed Georgia law said they could not take it back, but in fact, Georgia law leaves the decision up to the merchant if there was something wrong with the product. Personally, I think they saw senior citizens and decided to take advantage of them. Do not buy wine here, because if it has gone bad, you are stuck with paying for nothing. They lost our business forever.
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December 2020 by Abi R.
I love that this store doesn't harass customers who medically cannot wear a mask. Great customer service, great variety and stocked store. I canceled my Costco membership and do most of my shopping here now.
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September 2020 by Nicki K.
Sam's Club in a small city area with a small town feeling. The size is equivalent to other Sam's Club. Everyone is so accommodating and welcoming. It was stocked well too. More check out lanes and didn't wait too long.Overall, loved and will come back.74/2020
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June 2020 by Mary Maples
thet always have what I need. BUT I DO NOT LIKE THE FACT of them charging $100 for plus membership and doing away with the business membership.
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June 2020 by Alexandra Taylor
Always pleasant to visit this store. especially like the phone kiosk employees.
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February 2020 by Olivia L.
Zero stars for only having ONE customer service return station!! Corporate- are you serious?? After this horrible remodel of the return station with only keeping one register, I've already waited 30 minutes for a return TWICE! This makes me rethink any purchase besides foods.
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February 2020 by Phillip Bruce
they got a good snack bar
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February 2020 by A B C.
Lines are too long at both cashiers checkouts AND self checkouts. Poor customer orientation.. not enough open. No manager in sight.