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November 2023 by Cyndi Mendelson
We were stranded on the interstate and the woman hung up on me. I understand that they take appointments only but I asked if they could make an exception since we were stranded within a mile of them. She was so rude and hung up. I was in tears. It was like I did something wrong for calling and asking a question. Our tow driver recommended them. We ended up getting towed to Atlanta Global Mini dealership and they were wonderful. It was a fixable problem and we were on our way. Like I said I fully understand it they are appointments only but could you show some empathy and explain it nicely to the next desperate motorist?
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October 2023 by Cyndi M.
We were stranded on the interstate and the woman hung up on me. I understand that they take appointments only but I asked if they could make an exception since we were stranded within a mile of them. She was so rude and hung up. I was in tears. It was like I did something wrong for calling and asking a question. Our tow driver recommended them. We ended up getting towed to Atlanta Global Mini dealership and they were wonderful. It was a fixable problem and we were on our way. Like I said I fully understand it they are appointments only but could you show some empathy and explain it nicely to the next desperate motorist?
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February 2023 by Houston Johnson
As always James Roberts knows what he's doing. Had my X5 in there several times and slowly hut surely he cured her sickness. Injectors first, subframe/shock bushings next, then finally a simple fix with the torque converter, which I thought was a misfiring injector (felt exactly like one) but nope it was the torque converter and he fixed it right. Up can't thank the man enough for his vast knowledge honesty down right damn good work. Will be back but hopefully not for a long time.
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February 2023 by Greg Lewis
James is a wealth of knowledge about European cars!Great to work with!
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October 2022 by Parry S
This is probably one of the nicest shops that I've ever been in. It is clean and organized and one that I would frequent again. The employees are nice and friendly and helpful and it's an easy place to get to.
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August 2022 by Kelsey Work
Called for a quote the lady said $140 an hour to just look at the car even when I have a report/video from the dealership on the matter that’s crazy
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June 2022 by Bobby
Great customer service,excellent mechanic and superior craftmanship to Jackson Mercedes.
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October 2021 by Jon-Laurence deCespedes
My father takes his cars to get repaired here. That in itself is saying a lot in that he does a great deal of research into all of the services that he requires and these folks seem to be the only ones who can handle the upkeep of his luxury vehicles.
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October 2021 by Jered Reilly
Top notch Euro Service here
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April 2021 by Connie B
Very, very helpful! Called in with a scary problem--in my eyes at least--and he said I could bring it in within two hours the same day. They spoke kindly to me and told me about the problem. Fixed the issue and I was on my way.
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February 2021 by Cassie Jones
Mr. Roberts is terribly rude and unprofessional. My 3 expierences with him have been very very disappointing. I cannot warn customers more to find an alternate mode of repair.
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October 2020 by Jeremiah McClure
Best Service, Best Help by far in comparison to anywhere!!
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August 2020 by Jamie Story
Very thorough!
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May 2020 by Bobby H
Great customer service but most importantly outstanding repair work.
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July 2019 by michael jones
great service - so much knowledge ! Price is fair ! right on time
