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October 2025 by Pete Kingston
I walked in on Tuesday and they treated me like a king! 20 sashimi hand rolls in my mouth immediately I didn't know a place could be like that a man's Wonderland melted right in my mouth like candy and let me tell you about Kandy and Kandy behind the register she lived up to her name eighty years of goodness. Bless
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March 2025 by Marta passenge
For the most part, this Kroger Highway 96 pharmacy is good in service but when it comes to closing time and the hours on the website, say 8 PM they say they close the window at 7:45 which is not posted anywhere and when you walk up to the counter because the window was closed at 7:57 and you walk in the store as soon as I see you they turn the lights off and say they’re closed and it’s 7:59 PM Why won’t they service you? You spent your time driving through the window and come around and go in the store and by the time you get there, they’re closed because you had to drive through the window when it should post we close at 7:45. I spent a lot of years working around the fire department if it was 730 and I’m supposed to get off guess what I was still fighting in your fire doing your CPR taken care of your patient Not going home before the time to go could not do that before the completion of the 8 o’clock hour
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December 2024 by Brianna C
I had the flu two days before Christmas and I decided to get some over the counter cough syrup. Mind you that it is a couple days before Christmas and the regular check out lines are extremely long. I asked if I could pay at the pharmacy. The lady rudely said NO because it's prescription pickup only. I had to wait an hour while being sick for almost no reason.
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September 2024 by Ryan Walsh
Always friendly
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June 2024 by Taylor Newman
Thank you Ashley from pharmacy! So nice and helpful.
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February 2024 by Catherine Mock
All employees at this pharmacy I’ve encountered are great! They always have a smile and a bit of personalization. Especially Kason and the cute curly red head! Thank you guys for the great service you provide!!
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February 2024 by Madalina Maynard
Every representative I’ve encountered at this location has been great, but I want to leave this review specifically for Kason. I’ve been going to this location for a few years, and see him often in the drive through. He is consistently professional, efficient and pleasant. It doesn’t matter how swamped the pharmacy is or how many cars are in line, Kason is friendly and kind EVERY SINGLE TIME, while completing the transaction in a timely fashion. Employees like Kason represent your company very well, and deserve recognition and reward for their professionalism!
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January 2024 by Jackie McMillan
The staff is so kind and work so hard. You can tell their workload is heavy, so to remain so professional and give great customer service is great to see.
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October 2023 by Naomi Davis
Great place to get quality service.
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August 2023 by Bill K.
How ironic that Kroger's Covid-19 individual at-home test kits are made in China!Maybe that's why they are on sale
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April 2023 by Lori Rooks
I picked up an RX, had 4 other otc meds and two grocery items. Elizabeth was the cashier (that was the name on the receipt). She first said she didn’t have any bags for my items, I said that was fine I could carry them. She then proceeded to tell me, “well we can’t ring up more than 5 items.” I didn’t argue. I got my RX and continued to the front register.Need I say more?
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February 2023 by Kai E.
I love this Kroger Marketplace concept. It is truly a "one-stop shopping" experience. When I first walked in, it was nothing like the Kroger I'm accustomed to, which is just a grocery store. This place has an actual bar that sells wine and beer, plus they have 2 tv's to watch the game on. There is a Starbucks located next to the Marketplace entrance. They sell shoes and clothes that you can try on in the dressing room. Also, like most local Kroger's, they have a housewares section, but this one includes small appliances. We recently moved to the area, and there are so many things you realize you need but don't feel like going to a bunch of stores to get. During my grocery shopping stop, I was also able to get things like contact paper for the cabinets, decorations for the house, and makeup. Their seafood department always has fresh seafood and a nice selection. The produce department usually has fresh fruits and vegetables. I'm so glad that this is my local Kroger, and I don't have to travel far to get basically everything I need during one trip.
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December 2022 by Jennifer Freeman
Waited patiently for a week for a medication. Finally called and asked what happened and they said they could not get it. First why was I the one to have to call you. Second, Kroger I said large you could not check other phamacys in your area. This isn't a specialty medication or a controlled substance. I also understand things happen but you couldn't be even slightly proactive for me. I will not fill my medications here ever again.
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November 2022 by Joseph Harrison
Avoid this pharmacy- I scheduled an appointment for a flu vaccine....it took 50 minutes ...not even peak hours when I went- not sure what their problem is....but never again
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October 2022 by Margaret Hays
Went to get a covid variant vac, with an appt. They seemed to be quite short on staff. I was sent three different places to wait in line. The girl that took the info to get people set up for their was extremely slow. I waited 25 min at the window. I have already put all the info in the computer when I made the appt. The Kroger on Russell gets you in and out quickly. This one on 96, oh my word, I was there for a full hour for something that should have taken 15-20 min. Kroger shame on you for not staffing your pharmacy with enough Pharmacists, and the techs that work back their need more training. I was even given paperwork to take to go wait in another line, with someone else name and medical info on it. So that made me wait even longer, to get the right paperwork. A big hot mess.
