Kroger Marketplace is a one-stop shop that offers a wide variety of quality food and household products from popular brands. The store features fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs, providing customers with a convenient shopping experience. However, the store can sometimes face challenges with crowded aisles and stocked carts, making it difficult for customers to navigate. Additionally, the checkout process has been described as unusual, with customers required to wait behind a chain to be led to the register. Despite these minor issues, the Kroger Marketplace pharmacy stands out for its exceptional customer service. The staff is praised for their politeness, attentiveness, and meticulous attention to detail, especially when it comes to handling prescriptions for customers with complex medical needs. Additionally, one of the store's managers, Charita, is highlighted for providing excellent customer service and restoring faith in the value of good customer care.
I appreciate your service Israel in grocery, also floral department Raven, and Shanbria💜. For making this my #1 Kroger w/acts of kindness.
August 2024
Good shopping experience, just some items prices were slightly higher
July 2024
So, I go to check out and the register line is chained off. I'm told you have to stand behind the chain and wait to be led ( like a child?) To the register. Yeah...I'm not doing that. It's almost like you WANT to lose customers.
