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April 2024 by Taylor Callaway
I hate to write a bad review about this restaurant, but here we are.. for starters the service was terrible. Our server did not present herself as friendly whatsoever, and did not show any “southern hospitality”. Secondly, when we asked for biscuits we were given two. There was two of us. So we each got one individual biscuit…. This has never been normal at this or any location I have been too… the food was alright, but we were not the only table who were upset with this same server and her ability to do her job. I know serving is not easy, but it does not kill to put a smile on your face… everyone else at the restaurant was pleasant. It seems as if the servers are the issue here…. And the biscuits. I also see pictures people have posted on here of their biscuits and they have 5……
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April 2024 by abby feilner
Our waiter was overworked. Food was ok. However the "peach cobbler" should be renamed Can Peaches. Big disappointment. I was expecting Peach Cobbler.
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April 2024 by Big L
Good as expected
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April 2024 by Richard Lippincott
Very slow service. Evidently the restaurant is not staffed appropriately. Not a lot of people in restaurant yet it took over a half hour to get our food.
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April 2024 by Royal Trucking Texas LLC
Food was as expected, no complaints with it. The place was filthy though. Employees wiping down tables would just dump everything on the floor instead of taking a little time to collect debris and throw it away. My waitress was told I wanted everything to go. Brings me biscuits and cornbread along with my drink, NOT TO GO. Doesn't bring condiments(applebutter) or plastic wear. Brings my chicken potpie in a togo container but says they dont have lids, then proceeds to bring me a different container with a lid and dumps the pie into it, then walks off. I asked for something to put everything else in. Finally, get another container for the bread, which was the same as the first container that supposedly didn't have lids. Hire and train better people in my opinion.
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April 2024 by Carla Watson
When we arrived there was a 30-minute wait...which was understandable. However, when we were called, I walked up and our table was given to another couple. Then while walking to our table, a waitress bumped into me really hard and never even said excuse me. Our waitress wasn't very attentive, in fact she spent more time at another table checking on them. This was the worst experience I've had ever at this location, and we visit at least once per week.
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April 2024 by Anthony Brown
Great service great food A+!!
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April 2024 by Daniel Iancu
The worst service that I have ever had this location is terrible the management takes no responsibility and the employees just don't care. Food is what you would expect not great but it is what it is for the price. Just don't expect them to get your order correct or for it to be brought to you in a timely manner or you will be disappointed. You can do better Cracker Barrel you just choose not to.
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April 2024 by Amanda Perez
Be forewarned when placing a catering order! It will not be ready at the agreed upon time nor will an explanation be given or even updates on the reason.Two days ago, I placed an online catering order for 15 people. When I arrived today, it wasn't ready at 4:45pm as agreed. It was finally brought out an hour later!!This was incredibly disappointing and frustrating as the food was needed for my husband's bday family gathering. (We all enjoy eating Cracker Barrel food, but this epic failure in not fulfilling a catering order causes me to never want to order from Cracker Barrel again for any special event.)During the long wait, I stood for 45 minutes by the pick-up area and had to repeatedly ask for updates and was told "I'm sorry...in a few minutes" repeatedly for an hour! I became quite tired from standing for so long! At 5:30 pm, a lady came out, reviewed the order with me, then said "i will try to speed them up" when I expressed frustration. About 20 minutes prior, she said the food was being placed in containers.Surprisingly, two other customers came in for carry out orders and left within 10 minutes....as I waited!!There was no offer to discount the cost or even give some type of coupon to make up for the time I had to wait. As a result of this delay, the valuable time I could've spent with my family was spent waiting on an order that should have been ready when I arrived.This level of poor customer service is very disrespectful for the customer's time, and gives a false expectation which obviously cannot be fulfilled by this business. If Cracker Barrel cannot fulfill the online catering orders as promised, then it should not even be an option.
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April 2024 by Jane Stovall
The store is great if you are looking for the unusual.The food was okay but not something I would come back for. Took a long time to get the food to the table and had to ask to get a sweet tea refill.
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April 2024 by Larry Sheldrick
Always a pleasure to visit and the staff are great. Food is excellent and well worth the cost compared to some other restaurants in the area.
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April 2024 by Carol ASG
It's my favorite place to eat breakfast! The food is always very good. But I feel like it takes a long time to serve the dishes. the climate of the place is pleasant, but very dark and has cobwebs.
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April 2024 by Teresa Bruce
I picked up our order. We had the Country Fried Steak, Homestyle Boneless Chicken & Homestyle Chicken with bone. The order was correct. Everything was hot & delicious! The service was great! ?
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April 2024 by Karen Vinson
The whole team was great and made my granddaughters birthday. Tracey was great made the visit a great experience.
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April 2024 by Andy Blalock
I used to think it was a good value to dine here but with the poor service and below par food it turns out that you get what you pay for.
