FedEx Ground Facility

Hours: FedEx Ground Facility in Braselton, GA, is noted for its exceptional customer service and dedicated staff. Reviews highlight the exemplary leadership of a manager known as Nick, who inspires and motivates his team effectively. Customers express gratitude for employees like Gerard, who went the extra mile to locate a misplaced package, and Jerome Hollis and CoriAnn Battista, who took the initiative to track down lost items and communicate directly with customers. Many reviewers appreciate the kindness and understanding shown by staff members, particularly during frustrating situations with package delays. One customer mentioned a helpful employee who coordinated with a delivery contractor to resolve a delivery issue. Overall, despite some initial concerns about package handling, the facility is recognized for its commitment to improving customer experiences and ensuring satisfaction. The positive attitude and proactive assistance of the employees are seen as a strong indicator of the facility's potential for enhanced service in the future.

1. Braselton, Georgia