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March 2024 by David R
I've been ordering from this place for over three years now and have never been disappointed. Deliveries on time and pick-ups the same way!
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March 2024 by Ryan Ryan
We all told them to do well done and never did and pizzas almost raw and not cooked 0
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January 2024 by Johnny Gaijin
The team at the Braselton Papa John’s was great! Amanda, a manager, helped me solve an issue and my food was just what I hoped it would be! Thanks so much!!
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January 2024 by David Taylor
This Papa John’s started off pretty decent. We moved over here two years ago. However, they have gone completely downhill. Tonight we ordered a pizza online requesting for extra sauce. Once the pizza arrive my kids started eating a few slices. As I sit down, I realize there wasn’t hardly any sauce on the pizza. So I call them to see about correcting the issue. Long story short the young lady that was on the phone tells me that the manager will refund me the money on my debit card. (However, I paid cash). So when I tell her there’s no way you can refund me since I paid cash, the managers tell her to tell I can’t give you a refund. I can give you a 35% discount instead since you’ve already ate some of the pizza. Not only was he rude and arrogant, but he refused to give me his name to contact corporate about the matter . After this third horrible experience, I will no longer be giving this particular Papa John’s my business .
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January 2024 by Destyn Rashad
It truly is a Better pizza, better experience. Papa John's Pizza:
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December 2023 by Josh Britt
Horrible customer service..ordered at 4 pm and 6pm refunded money cause they suck
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November 2023 by mario borchetta
I placed my order online from the app and never received my pizza. Since my order was very late, I had to call the store, they said they would send me another pizza but it would take 1 more hour. It is unacceptable to wait almost 2 hours for a pizza!! They should improve customer
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September 2023 by Leann Riffle
Terrible store! Every time I've been here, they are running 30 minutes to 1hr late. Just head to the Hoschton Store on 124. Its better.
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August 2023 by Lindsey Martin
Ordered online...chose, in part, onions on left side, olives on right side... extra sauce & well done. Onions & olives dumped on same side... I can't eat one due to food sensitivity, hubs doesn't like the other. Pizza did not have extra sauce and was barely done, certainly not well done. I called & spoke to Steven who offered a less than sincere apology! Hands down the WORST pizza we've had in years! Such a pity the employees can't read simple directions for building a pie. Time to give Domino's another try! ?
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July 2023 by Mark Greenleaf
NY York pizza no sauce pulled cheese up and no sauce unbelievable for $15 total rip
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June 2023 by Silas
David is a amazing person great expirence I will go here again in the
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June 2023 by JAMES WATSON
Food was really good but the delivery was not so good. The delivery person sat our food on the ground at our door and did not knock our ring the doorbell. Not sure how long it sir there but that is unacceptable.
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May 2023 by Sheri Wilke
Excellent delivery through door dash with Timothy! Extremely friendly and great customer service!
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May 2023 by Theresa Butler Kocis
This was my first time here today and I tried ordering from the app, which went as smoothly and seamlessly as possible! Not only that, but my order was ready when I arrived (even though I arrived early) and service was friendly plus everything was hot and delicious. Also, I must say that Papa Johns has the BEST chicken Alfredo EVER!
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May 2023 by Dave Byington
Last order ever. Just deleted my profile. Ordered 1 1/2 hours ago. Brought the wrong order. On hold for @/2 hour. Told he was on his way back 1)2 hour ago. Now, just getting tape on phone. Someone needs to go. We are gone.