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April 2025 by Joshua Jachles (Josh)
Great neighborhood Uhaul and storage facility. The staff is friendly and very helpful. If you need storage or a Uhaul this is the place to go! Also their accessories are priced very well; also they have the best deal on boxes in the area by far !
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September 2024 by Valerie Johnson
Reserved our truck at the Athens, GA location on broad street for a move to Augusta ga. One day before our move we were told there was no truck in Athens and we would have to drive over an hour to Braselton to get our truck. We had no choice so we did. It was after hours and we could NOT find the truck. It was around the back of the building in a different parking lot. I was told the two Dollies and blankets I rented and paid for were in the back of the truck. They were not. Once back in athens, I went to that store to get the Dollie’s etc. and they said they didn’t have any for me. They could have cared less too. No sympathy. No apologies. Mind you this is the day of our move. It was a horrible experience and next time I will pay to have movers. They credited me the cost of the rented items. That’s it. If I could give NO stars I would! I do not recommend Uhaul at all!
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July 2024 by Monica Myers
I was transferred to this location last minute.
The location was closed and had help wanted signs in the window. So everything was over the phone.
With this location not having employees or an open business I did not get the moving blankets and moving equipment I paid to reserve.
Also not a very easily accessible location for the 26 ft van.
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August 2021 by Zap The First
Good experience, an employee even hooked the trailer up for me when I was inside signing the contract
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August 2021 by Edgar Jarvis Winston
Nice place and staff
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June 2021 by Grady
Loved this U-Haul best people I’ve ever came in contact with at a U-Haul institution Namoi was so sweet and kind best lady ever helped me get my truck blankets and everything. Very productive inside when I got here there was a line but they got everyone out fast and happy would definitely recommend this U-Haul to anyone looking ?
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April 2021 by Derald Thomas
Good experience, an employee even hooked the trailer up for me when I was inside signing the contract
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February 2021 by Eddie Weeden
Nice place and staff
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October 2020 by Jennifer Bero
Good service and fair pricing
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August 2020 by Cari A. Bray
This place is rat infested!! And I had to throw away so much of my furniture & all of my clothing & bedding because it was all covered in mold!! They offered to give me a discount because of their rat infestation but then denied that they ever said that to me!! Waaaaay too overpriced & now I'm out hundreds & hundreds of dollars!!
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January 2020 by Adal Madera
Little place but if they have the equipment you are trying to rent the experience is great. Fast at getting the equipment ready and professional. A Very friendly young man helped me last time I went there. I called the place first and asked about what I needed, he said they did have it and the whole process took about 20 minutes or less once I got to the place.
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October 2019 by Naomi Tribulan
Best uhaul place that I have ever used!!!! Customer service above and beyond expectations!!!!! WILL DEFINITELY USE THEM AGAIN!!!!
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October 2019 by thao yang
Horrible place. Rented car dolly. Paid cash. Got charged twice, and was told it was for deposit. Go return the dolly and didn’t get all my money that I was charged back. Was told to call the uhaul area manager. The Uhaul area manager says I would have to collect it from the dealer as they charged me twice. Now the business owner won’t call me. Horrible business practice. If given the chance, they would rob you. Think twice about what you leave in the storage unit. If they can rob me for my money point blank, imagine what they would do when you aren’t there watching what’s in your unit.
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September 2019 by Cari Bray
This place is rat infested!! And I had to throw away so much of my furniture & all of my clothing & bedding because it was all covered in mold!! They offered to give me a discount because of their rat infestation but then denied that they ever said that to me!! Waaaaay too overpriced & now I'm out hundreds & hundreds of dollars!!
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August 2019 by A.L. Rob
They did not honor the U-Haul quote, the key was not in the box like it was supposed to be, and they had some problem with taking cash. The people are likable, but the business did not impress me. I will not go there again.
