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May 2024 by Cherelle Franklin
I wanted to send my dog here for daycare, however, whoever is answering the phone had a horrible attitude. I called for information and she was just rude...I just don't feel comfortable sending my dog to a place where the employees are rude. First impressions are everything!
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May 2024 by Deja Pino
I was looking for someone to train my dog for weeks and I am so happy I came across Craig at this Brookhaven location! He is beyond amazing. From the first time we spoke on the phone, the questions he asked, the conversation and just overall genuine concerns about my fur baby was top tier! I 100% recommend letting Craig work with your dog. The entire training process and evaluations was everything we needed! Craig is the man! Don’t look anywhere else. My dog was told she was too hyper at other boarding places and we found out she does great here and is super loved by all the employees! She’s so excited and happy coming from here. I know she’s in great hands when I drop her off. I love it here!
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May 2024 by Janice Karkula
Bruno loves playing and staying at B&B Brookhaven.
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May 2024 by Hey Heather Mae
My PJ loves this place!
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April 2024 by Paden Majure
Please do not send your dog to this place. Our sweet Buck had been going there for a little over a year and we thought we had found a place we trusted to care for our dog. Not even sure where to begin. About a month ago, he was on some medications for a stomach bug he had and was signed up to board here. The staff was great and listening to his medications and instructions but then when it came to pick him up they had not given ANY of his medications. What if these were crucial for Buck?? How TERRIFYING. We gave them grace and continued to use them until this past easter weekend… we picked up Buck at 6pm. He seemed a little off when they brought him out but did not think anything of it until i saw in his bag that had not fed him one of his meals!!! Then long story short the front desk lady had lied and basically indicated he had been given a bath that morning and never fed. When we got in the car, he was nudging at my water bottle and drank TWO water bottles full like he had not had any water all day. We get him home and he was starving. I called the manager the next day and she was very apologetic but still does not change what occurred. She told me they place food back in the containers when dogs don’t eat. We know this is not true in our case because he is a lab puppy (they always eat) and we place a treat and sprinkle his medication on his food which was untouched in the leftover food. My dog had been left in a kennel ALL day (after his morning bath) with no food or water. I told the manager- how would that make you feel?? It’s absolutely terrifying we are paying these people GOOD money to neglect our dogs. Buck is our life and i can not fathom him being in these peoples hands again. Circumstances could be a lot worse and they are lucky he is okay. I can only hope they use this as a learning experience but from previous reviews it indicates to me they don’t care and continue to be reckless.
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April 2024 by Jerry Travers
This is our preferred place for grooming and boarding our pups.
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April 2024 by Cydney Barnes
I took my dog for a bath and they mentioned she had some mats but they were not bad and they were able to get them out, so I was not charged the dematting fee. There was a very tiny spot, maybe half an inch long and even shorter in width, that they missed yesterday. I called and asked if I could bring her in to remove that spot they missed and they made me pay a full dematting fee which is odd to me because you could gotten it yesterday with the rest of them. And if you wanted me to pay that fee why was I not charged yesterday when you did the rest of them? I don’t think I should have to pay for an additional service for something they missed. They said I could come by in the afternoon and they would take care of of it, but no time was specified. I came and they were not able to fit her in. Then had me schedule for 3 days later. It was just strange and unnecessary for a business to make a stink over something so simple.
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March 2024 by Marydell R.
Helpful staff and great first boarding experience for my pup! He came back smelling great after his bath!
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March 2024 by Allison Parra
Great service!
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March 2024 by Francine Hollowell
Very good experience at Bark & Board. People working there and service was great. Will definitely continue using them.
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March 2024 by David O'Brien
I very much appreciate all the hard work and care that these folks give to our loved ones.
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March 2024 by Santianna Wright
Title: Compassionate Care in Challenging TimesReview:My dog, Safari, received exceptional care at Bark & Board Brookhaven during an incredibly challenging period for my family. Dealing with homelessness after leaving a domestic violence marriage, Safari stayed with them for an extended period. The team went above and beyond, providing outstanding care and support. I'm immensely grateful for their compassion and professionalism during this difficult time. I wholeheartedly recommend Bark & Board Brookhaven to anyone in need of top-notch care for their fur babies. They truly are an amazing team.- Santianna Wright
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February 2024 by Jonathan Fesperman
Really good treatment of my dog. Justin was very helpful during the intake process and the ladies inside took good care of my best friend after his surgery while we were gone. Simply the best. Better than all the rest
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February 2024 by Lynn Collins
Helpful, caring staff, clean facility, lots of options, webcam, webcam to check in. Dog happy to return.
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February 2024 by Samantha Norman
I brung my cockapoo ginger in for a full groom after going a month without brushing. She was matted a bit and I was worried she would have to go bald.However, SHE LOOKS SOOOO GOOD !I’m so happy and so thankful to the all of the staff there at bark and board. Everyone is always so polite and so helpful !! Thank you !! We love u guys
