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March 2024 by Raymond Robinson
Meagan provided exceptional customer service. She made the process seamless for my move in. I highly recommend this facility!
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February 2024 by L Baker
Caleb at extra space storage assisted us with our process of renting a storage on 2.26.24. He provided us with all the information, and told us about their other properties in the area. Though there were units at his location he helped us make the best decision for our need. He was patient and hospitable. I could tell that he takes pride in the quality of service he provides. It shows in his effort to be thoroughly informative. Thank you Caleb for making our move smooth. ?
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February 2024 by N Rihacek
The woman that works here goes above and beyond.
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February 2024 by Ahmad Anderson
I love this location! Since the first day I got my storage locker, the store manager Meagan has been extremely helpful, courteous , and professional. Any issues I have had, the entire team has always been there to assist.
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February 2024 by Saul Soriano
Megan lee is the a great person every time i come in she helps me great property and great service
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February 2024 by Bryan Haslett
There are two individuals that work at this particular Mt.Vernon location who are nothing short of exceptional! Their names are Meagan and Caleb. Both of these employees are shining stars for Extra Space in both communication and customer service. Attention Extra Space Management! Employees like Caleb and Meagan should be rewarded! They are the key to your success and the backbone of your business!!
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January 2024 by Steve Ray
Very kind and helpful staff!! They contacted me multiple times when my MIL did not secure the unit properly. Have used this facility multiple times and will continue to do business with them.
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January 2024 by Anthony Mckenzie
Loved this experience!! Caleb made this such a seamless process. I know I’ll come back to this location if I need storage again!
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December 2023 by Michael McGwier
Very clean, easy access and convenient.
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December 2023 by Martin I “Mime” Hernandez
Signing up for my new storage space was very smooth. Caleb was ownsome.
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November 2023 by John Howard
They raise the rent every chance they get.
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November 2023 by Eliza M
Great experience! The storage is clean, super safe and the managers running this location are fantastic!
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November 2023 by Gary Green
Phenomenal Staff. I came in-store 10mins before close & was assisted with a kind pleasant attitude from the store manager (Meagan L.). She gave an awesome tour of the facility and insisted that if I needed any further assistance to feel free to ask. Came back the next day haven lost my key & (Caleb) assisted me with great welcoming energy. All in all, experience here was great comparable to other storage facilities.
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November 2023 by Scottt
Very good experience! Both the guy that did my set up and the young lady that helped me size up my unit were very pleasant, nice and professional. Great Experience!
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November 2023 by Jon DaVinci
Great service ??
