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March 2024 by Vijayan
The rudest set of people I ever met in a single showroom
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February 2024 by Zachary Hansen
Horrific service, I was lied to and told I needed a bigger box so they could charge me more. Will never come back
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February 2024 by Sri Harsha Polisetty
I have been here may times. Never had an issue so far. But i don't recommend taking passport photographs here, the ones i took have uneven light on either side of face. UPS does best job for the photos. But other than that, rest is all good.
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January 2024 by Santosh D
Very rude staff and terrible service at this location. They don’t even care on whether you need assistance. Fedex higher management should review this location. Highly disappointed on the service, also how come there’s no place mentioning on where the line starts. Customers are standing confused expecting someone to help them.
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January 2024 by Mae moncrief
I've never mailed anything before but chuck was very nice and I didn't end up having the money to go through with it, but atleast chuck made it seem like the easiest thing ever. Great staff
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January 2024 by Tom Jones
Less than one star. No walk up service available.
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January 2024 by Ramuel Galarza
Terrible service. Don't waste your time. Went in there around 1 am to ship a hard drive. The man made me tape the box and package the item myself while he helped another customer. He constantly berated me for doing things wrong, when it was his job, mind you. He wouldn't scan the label from my phone. When he finally printed the label, he said I had to pay for the box, but I told him the shipping was pre-paid. He didn't accept it, even though he used the wrong required box. I told him I would try tomorrow morning at another location. He told me I wasted his time, though I was kind and HE was the one who wasted my time and treated me with such incredible disrespect. Follow your instincts. If you feel it's going to be a bad experience, then don't go inside. Trust me.
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October 2023 by Clare Trively
Everyone is very friendly. They have a kiosk for scanning and dropping off pre-labeled packages.
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September 2023 by Joseph Pratt
Immanuel was fantastic. Has a great attitude. Super patient and helpful
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July 2023 by Laura B
I will not return to this location after my recent experience. A package that needed a 21+ signature was delivered to my old address and no one was home. I had it held at this FedEx location and asked a friend to pick it up because I was out of town, and ALL of the instructions online and on the package say "adult signature required". This location doubled down on the person picking it up having to be either me or someone with my old address on their ID. So they'll release my package to someone living at my old address, but not to my friend? This caused such a headache for both my friend and I, plus my package was perishable so it went bad.
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May 2023 by Jonathan Addis
Search Fedex in the news. This company has used a 3rd party delivery service to make a basic delivery in the Sandy Springs area and ultimately both shipments have failed to be delivered to my address even though the system reports the items have been delivered.. They were never even attempted to be delivered. They were stolen. Don't do business with this company. They spread information to validate their lack of service due to the looming recession. This is a copout for their inability to perform the obvious. The agents in the store always have this pompous, demining attitude which coincides with corporations manipulation by promoting a looming recession. Making excuses for your inability to perform is no excuse to prey on individuals and air an entitlement in the day to day function of duty. Shame on you Fedex, you are living in the house of the problem we have in the our community, our state and our country. Just close and cut your loses already, give another company that is interested in connecting business to consumer some room to do it the right way.
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March 2023 by Warren
Just want to say I came in the location to send a return back to a company that wasn't so customer friendly.I had a very nice associate by the name of Kimberly, Help me out. She was absolutely AMAZING.She went above and beyond to take care of me and was just friendly the entire time.Tha ks Kimberly for being so nice and helpful and helping me get my order situated.I highly recommend this place
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February 2023 by Josh Linder
I really like this location. Every time they are professional, helpful, quick, and organized. A computer sent from here was upgraded based in part to their excellent work.
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February 2023 by Gabe P.
When we arrived it was pretty busy inside. The staff was working hard to get patrons taken care of. My friend was mailing a package as I was walking around taking pics of the store. Nice store and they had many clearance items for sale. Of course there were self service mailing options , printing services and computers available. Nice store, overall.
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December 2022 by Carla Rascoe
There was no sign that said that the self printer was broken. I printed two jobs and nothing happened. It took 10 minutes to even find an associate to help. There was one person in line at that time. They said I could get my print job money back but I could it was about to be a very cumbersome process so I left. Would be nice to let people know not to print