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March 2024 by who knows?
Today, I got a burrito with lettuce, cheese, and chicken. Found heaps of corn in it, leaving me to believe it was in the chicken container and carelessly scooped in. We got a meal for three and they gave us less chips than they’d give a SINGULAR adult meal. My burrito was all torn up and falling apart when I unwrapped it. Bad bad bad quality food and careless service. It’s unfortunate because I know this location gets rushes and it could have been because of that, as my friend picked up the food, but this was just one after the other on carelessness. They also just are not very friendly. Ever. I do not feel welcome to Moe’s.
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March 2024 by Jessica
I visited Moe’s Southwest Grill in Town Brookhaven, Atlanta, GA, expecting a pleasant dining experience. However, my visit was marred by the rude behavior of one of the managers.Despite being a regular customer, I was shocked by the disrespectful treatment I received over a simple request to add extra lettuce to my salad. The manager made it clear that this was against their policy, without any consideration for my needs or circumstances.As someone who values good customer service, I was deeply disappointed by the manager's lack of professionalism and empathy. It's disheartening to see a restaurant prioritize arbitrary rules over customer satisfaction.This incident has left a sour taste in my mouth, and I will no longer be patronizing Moe’s Southwest Grill. Instead, I will be taking my business to establishments that prioritize customer satisfaction, such as Surcheros in Alpharetta, GA.I hope that Moe’s Southwest Grill will address this issue and take steps to ensure that other customers do not experience similar mistreatment in the future. Good customer service is essential for any successful business, and it's unfortunate that this was lacking during my visit.Overall, my experience at Moe’s Southwest Grill in Town Brookhaven was disappointing, and I cannot recommend it to others.
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February 2024 by kamree lester
I went on my lunch break. When I say this was the cleanest Moe’s I have ever been to, I mean that.
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January 2024 by Jee Jaa
Terrible food and staff. I’ve worked here and it’s the worst. Rude coworkers, unstable/unorganized. Please think again before working here. Save your sanity <3
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December 2023 by Chris L
Try and be nice, it won’t hurt you. This location is a huge issue for you Moe’s. A 3.9 on Google maps should sound alarm bells. You have a major attitude problem at this restaurant and it doesn’t sound like I’m the only one saying it. You’ve lost a multi-decade customer permanently. I will not fill out a survey but I will tell my extended social media network of foodies about this location.
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December 2023 by Moon C
This is my favorite location. I visit after a trip to Costco. I don't like the parking (feels scary at night) but they do provide very fresh chips and salsa.....and great entrees.
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October 2023 by Jackie Chambers
Excellent
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August 2023 by Clark Davis
I’ve dined at this location every week for nearly 3 years so this review is long overdue. Their team is excellent. They are friendly and greet everyone that comes in. They are generous and respectful and get people in and out quick. Everything is clean and you always see happy people dining in. This is a great place to spend a lunch break or have a quick affordable dinner with your family.Vegetarian options: Tofu beans rice pico lettuce guac cilantro salsa =10/10
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August 2023 by Bada Bing Love Productions
I was going to get dinner for the family, because of their free quest dip promotion.... and I couldn't log into the Moe's app and tried resetting the password, nonetheless, unless you have the app you won't get the free quest dip... Moe's is going to ping my email/inbox over and over about the free queso dip and then when I make the trip down and drop four meals to go, I can't get what was advertised because I cannot login to the app? That's false advertising!
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August 2023 by Matt Haney
Love visiting this store. The staff is incredible and he food is always excellent. Always enjoy eating on the patio.
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August 2023 by Ryan Woods
Food was okay but the service was terrible. I was also way overcharged and the cashier was a total jerk about it all. Moe's aint that good when there is a Willie's down the street. Gone are the days of a Moes monday deal. Thats a total joke now.
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August 2023 by Bradley Media
Good food and nice patio, I also love the young man working the cash
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July 2023 by Bridgette Yancy
I came to this location yesterday and the staff didn't even yell out, Welcome to Moe's! They were all too consumed in cooking food but that's a turn off because everyone is supposed to be greeted when they walk in the door. I had an online order and it wasn't ready yet. So then the rude cashier finally told me that my order wasn't ready and said to me, now can you move so that I can ring up the next guest.....who was standing more than 9 feet away from me in line! I told him, the right thing to say is, excuse me Miss while I ring up the next customer in line or to not say anything at all and just start ringing that person up and speak to them and I would have moved down. It was so rude! I canceled my order and left and went to eat somewhere else. I don't have to be disregarded at a restaurant where I'm spending my hard earned money!!! They won't be getting my business again!
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May 2023 by rebecca hester
This location has amazing staff with GREAT food. I love eating outside on the patio.
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April 2023 by Myra Key
This was the worst location (Chamblee-Tucker Rd) I have been too. Dirty, food not fresh & poor customer service. I will never visit this location again.
